Support Worker

We are looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire. £23,400.00 per annum, working 37.5 hours per week.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Linden Road in Redbourn supports 2 gentlemen living in their own bungalows with everyday life skills. The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.

We are looking for someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere.

What you’ll do:

• This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
• Building supportive, trusting relationships with customers and creating a positive atmosphere.
• To provide a flexible and responsive support service that is tailored to each customer’s abilities and aspirations.
• Providing personalised support with daily living activities, including practical assistance to support customers to independent living.
• Supporting customers to maintain a healthy environment, including cleaning their accommodation and maintaining good personal hygiene.

About you:

• Exudes a warm friendly presence and open behaviour.
• Is respectful, articulate and sensitive in style of communication.
• Excellent communication and teamwork skills.
• Excellent customer relationship management and ability to lone work.
• Proven experience of motivating and supporting customers.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Is motivated towards excellence and improvement of personal performance with a can-do attitude.
• Ability to cope positively with challenging and diverse behaviour.
• The ability to think creatively to work with the staff team to provide a variety of community activities for our customers.
• A willingness to work evenings, weekends and bank holidays on a rota basis.
• A willingness to support the customers in various community activities, such as swimming, walking, going to the church etc.
• Driver desirable.

What you’ll bring:

• Essential: NVQ Level 2 or equivalent or experience within charity/social care sector.
• Desirable: Experience in working with people with Learning Disabilities and Autism.
• Drivers.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.