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- Tasks: Support women and children fleeing domestic abuse with emotional and practical assistance.
- Company: Look Ahead, a leading not-for-profit care provider in London.
- Benefits: Generous annual leave, training opportunities, and a supportive work culture.
- Why this job: Make a real difference in the lives of survivors and their families.
- Qualifications: Experience with domestic abuse survivors and knowledge of trauma-informed support.
- Other info: Join a diverse team committed to social change and personal growth.
The predicted salary is between 11000 - 11000 £ per year.
We are looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex Needs Service in Tower Hamlets. The role is 16 hours per week, with a salary of £11.00 per annum.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are looking for friendly and diligent individuals to join our refuge team. We work with a trauma-informed, survivor-led framework with intersectional feminism at the core. The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence.
As a refuge support worker, you will provide emotional and practical support, such as legal options, housing, benefits and signposting. You will risk assess and develop safety and support plans with survivors at the centre.
What you'll do:
- Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management
- Conducting regular Keyword sessions with each survivor
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
- Knowledge of the impact of domestic and sexual abuse on women and children
- Exudes a warm friendly presence and open behaviour
- Experience conducting risk assessments and safety plans
- Ability to keep on top of casework admin and prioritise tasks
- Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
- Essential: Experience working with survivors of domestic abuse
- Understanding of the impact of domestic abuse on survivors and their children
- A trauma-informed approach to support
- Experience conducting risk assessments and producing person-centred safety and support plans
- Desirable: Experience of working in a residential setting
- Experience of delivering domestic abuse recovery programmes
- Experience of coproducing delivery outcomes and gathering evidence in accordance with them
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation, we deliver over 100 services, providing support to thousands of customers each year.
We are committed to diversity and inclusion at work and encourage applications from a diverse range of applicants of all backgrounds.
Refugee Support Worker - Tower Hamlets, London employer: Look Ahead
Contact Detail:
Look Ahead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refugee Support Worker - Tower Hamlets, London
✨Tip Number 1
Get to know the organisation! Research Look Ahead and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to trauma-informed care and domestic abuse support. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Refugee Support Worker - Tower Hamlets, London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting refugees.
Tailor Your Application: Make sure to customise your application for this role. Highlight your relevant experience with survivors of domestic abuse and how it aligns with our values at Look Ahead. Show us why you’re the perfect fit!
Show Your Empathy: As a Refugee Support Worker, empathy is key. Use your application to demonstrate your understanding of the challenges faced by survivors and how you can provide the support they need. We love seeing that compassionate side!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this rewarding role. We can’t wait to hear from you!
How to prepare for a job interview at Look Ahead
✨Know Your Stuff
Before the interview, make sure you understand the impact of domestic and sexual abuse on women and children. Familiarise yourself with trauma-informed approaches and be ready to discuss how these concepts relate to your experience.
✨Show Your Empathy
As a Refugee Support Worker, empathy is key. Prepare examples from your past experiences where you've built trusting relationships or provided emotional support. This will demonstrate your ability to connect with survivors.
✨Be Organised
The role involves managing casework and conducting risk assessments. Bring along any relevant documentation that showcases your organisational skills, and be prepared to discuss how you prioritise tasks in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the organisation's values and mission. Inquire about their approach to supporting staff and how they implement their trauma-informed framework in practice.