Support Worker - Westminster, London
Support Worker - Westminster, London

Support Worker - Westminster, London

London Full-Time 28808 - 28808 £ / year (est.) No home office possible
Look Ahead

At a Glance

  • Tasks: Support individuals experiencing homelessness and help them thrive in their daily lives.
  • Company: Join Look Ahead, a leading not-for-profit care provider in London.
  • Benefits: Enjoy competitive salary, generous leave, training opportunities, and a supportive work culture.
  • Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
  • Qualifications: NVQ Level 2/3 or equivalent experience in social care is essential.
  • Other info: Be part of a compassionate team dedicated to social change and community support.

The predicted salary is between 28808 - 28808 £ per year.

We are looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster.

£28,808.00 per annum, working 40 hours per week. Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.

Want to feel like you’re part of one team? You’ll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
  • Fully paid induction programme and further training
  • ILM courses and Apprenticeship Programmes
  • Cycle to work scheme
  • Employee Assistance Programme for 24-7 confidential support
  • Online wellbeing resources
  • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
  • Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you’ll do:

  • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Develop and maintain links with all key agencies and service providers in the local community
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Engage in learning and development activity to increase knowledge and skills
  • Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of self-esteem
  • Is respectful, articulate, and sensitive in style of communication
  • Is essentially customer-focused
  • Is motivated towards excellence and improvement of personal performance with a can-do attitude
  • Ability to cope positively with challenging and diverse behaviours

What you’ll bring:

  • Essential: NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

  • We focus on Excellence and innovation.
  • We are Caring and Compassionate.
  • We are Inclusive and Trusted.
  • We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Support Worker - Westminster, London employer: Look Ahead

Look Ahead is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as up to 30 days of annual leave, comprehensive training programmes, and a strong commitment to social purpose, employees in Westminster can thrive while making a meaningful impact in the community. Join us to be part of a compassionate team dedicated to building better lives through innovative social care solutions.
Look Ahead

Contact Detail:

Look Ahead Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Westminster, London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Look Ahead's website and social media. Understanding their values and mission will help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in social care.

✨Tip Number 3

Show your passion for helping others! During the interview, share specific examples of how you've made a difference in someone's life. This will highlight your compassionate nature and commitment to the role.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.

We think you need these skills to ace Support Worker - Westminster, London

Key-working
Assessment of needs
Risk assessment
Support/action planning
Domestic task assistance
Community engagement
Customer empowerment
Record keeping
Rent account management
Proactive referral chasing
Instruction/supervision of staff
Social interaction
Resilience
Organisational skills
Customer-focused communication

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.

Tailor Your Application: Make sure to customise your application for the Support Worker role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.

Show Your Compassion: As a Support Worker, compassion is key. Use your application to demonstrate how you've helped others in the past or how you approach challenges with empathy. We love seeing candidates who truly care about making a difference!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Look Ahead

✨Know Your Stuff

Before the interview, make sure you understand the role of a Support Worker and the specific responsibilities mentioned in the job description. Familiarise yourself with key terms like 'key-working', 'support/action plans', and 'empowerment'. This will show that you're genuinely interested and prepared.

✨Show Your Compassion

As a Support Worker, empathy is crucial. Be ready to share examples from your past experiences where you've demonstrated kindness and resilience. Think about situations where you've helped others or dealt with challenging behaviours, as this will highlight your suitability for the role.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

✨Be Yourself

Authenticity goes a long way. Let your personality shine through during the interview. Remember, they’re looking for someone who fits into their team, so being genuine will help them see how you can contribute to their mission of building better lives.

Support Worker - Westminster, London
Look Ahead
Location: London

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