Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in finding permanent housing and build trusting relationships.
- Company: Join a leading not-for-profit care provider with a strong social purpose.
- Benefits: Generous annual leave, training opportunities, and employee support programmes.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: NVQ Level 2 or equivalent experience in social care is essential.
The predicted salary is between 27976 - 27976 £ per year.
We are looking for a kind, compassionate and resilient Housing Advice Worker to join our Social Care Service in Kent. £27,976.00 per annum, working 40 hours per week on a 1 year FTC.
Want to feel in control of your career? You will feel at home here. Making you feel at home means helping you thrive in every way. That is why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you will do:
- Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
- Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
- Supporting key customers to set personalised goals in the form of a move on Support Plan.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
- Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
- Liaising and building partnerships with local charities to support customers with move on items.
- Accompanying customers to property viewings.
- Helping to set up utilities for move on customers.
- Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
- Empowering customers to ensure they receive the service and benefits to which they are entitled.
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
- Developing links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation.
- Delivering domestic abuse training and awareness raising to housing teams and local landlords forums.
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols.
- Engaging positively in reflective practice sessions with colleagues.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviour.
What you will bring:
- Essential: NVQ Level 2 or equivalent experience in the social care/charity sector.
- Desirable: Full Driving Licence and access to use of vehicle.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Housing Advice Worker in Dover employer: Look Ahead
Contact Detail:
Look Ahead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice Worker in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the housing and social care sectors. Attend local events or join online forums where you can connect with others. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions related to housing advice. Think about scenarios where you've made a difference in someone's life. We want to hear your stories, so make them count!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, let your enthusiasm shine through. They’re looking for someone who genuinely cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Advice Worker in Dover
Some tips for your application 🫡
Show Your Compassion: As a Housing Advice Worker, your kindness and compassion are key. Make sure to highlight any relevant experiences where you've supported others, especially in challenging situations. We want to see that warm, friendly presence shine through in your application!
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Take the time to tailor your application to us at Look Ahead. Mention specific skills or experiences that align with the job description, like your ability to build trusting relationships or manage risks effectively.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality and passion for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Look Ahead
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Advice Worker inside out. Familiarise yourself with the responsibilities listed in the job description, especially around building relationships and supporting customers. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Compassion
This role requires a kind and compassionate approach, so be ready to share examples from your past experiences where you've demonstrated these qualities. Think about times when you've helped someone in need or resolved a challenging situation with empathy.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Practice responses that highlight your resilience and logical thinking, especially in relation to managing risks and supporting vulnerable customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.