Training & Quality Lead

Training & Quality Lead

Full-Time 33131 - 33131 £ / year (est.) No home office possible
Look Ahead Care Support and Housing

At a Glance

  • Tasks: Lead and motivate a compassionate team in the Learning Disabilities Service.
  • Company: Join a supportive organisation that values kindness and resilience.
  • Benefits: Enjoy up to 30 days annual leave, free DBS, and exclusive discounts.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Degree level education required; experience not necessary, just the right values.

The predicted salary is between 33131 - 33131 £ per year.

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values. £33,131.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
  • Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

  • Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
  • Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
  • Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
  • Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
  • Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
  • Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
  • Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

About you:

  • Enjoys social interaction and the company of others, networks in local business community
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

  • Essential: Educated to degree level or equivalent
  • Desirable: Other relevant professional memberships and/or specialist qualifications are desirable

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Training & Quality Lead employer: Look Ahead Care Support and Housing

Look Ahead is an exceptional employer, offering a supportive and inclusive work environment in Tower Hamlets where your contributions are truly valued. With generous benefits such as up to 30 days of annual leave, a fully paid induction programme, and opportunities for professional development, you will thrive both personally and professionally. Join us to make a meaningful impact in the lives of those we support while enjoying a culture that prioritises teamwork and resilience.
Look Ahead Care Support and Housing

Contact Detail:

Look Ahead Care Support and Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training & Quality Lead

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Make sure you can articulate how your own values align with theirs. This will show that you're not just looking for any job, but that you genuinely want to be part of their team.

✨Tip Number 3

Practice your interview skills with a friend or family member. Get comfortable talking about your experiences and how they relate to the role of Training & Quality Lead. The more you practice, the more confident you'll feel when it counts!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Training & Quality Lead

Team Leadership
Motivational Skills
Supervision
Communication Skills
Performance Management
Relationship Building
Customer Service Excellence
KPI Monitoring
Problem-Solving Skills
Administrative Skills
Resilience
Collaboration
Networking

Some tips for your application 🫡

Show Your Values: Make sure to highlight your kindness, compassion, and resilience in your application. We want to see how you embody the values that are important to us at StudySmarter.

Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Training & Quality Lead role. Mention specific experiences that relate to leading teams and managing services.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Look Ahead Care Support and Housing

✨Know the Values

Before your interview, take some time to understand the core values of the Learning Disabilities Service. They’re looking for someone kind, compassionate, and resilient, so think about how you can demonstrate these qualities through your experiences.

✨Showcase Your Leadership Skills

As a Training & Quality Lead, you'll be managing a team. Prepare examples of how you've successfully led and motivated others in the past. Think about specific situations where you’ve developed staff or improved team dynamics.

✨Understand KPIs and Service Delivery

Familiarise yourself with Key Performance Indicators (KPIs) relevant to the role. Be ready to discuss how you would ensure these targets are met and how you’ve done this in previous roles. This shows you’re proactive and results-driven.

✨Be Approachable and Open

During the interview, let your personality shine through. They value an approachable and open behaviour, so engage with your interviewers, ask questions, and show that you enjoy social interaction. This will help them see you as a good fit for their team.

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