At a Glance
- Tasks: Lead a compassionate team to support women and children fleeing domestic abuse.
- Company: Join Look Ahead, a dedicated organisation committed to safeguarding and inclusion.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of those affected by domestic abuse.
- Qualifications: No specific experience needed, just a passion for helping others and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
We are looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you’ll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Service Leadership and Operational Management: Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
- Safeguarding, Risk and Safety Management: Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
- Staff Leadership and Performance Management: Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
- Quality Assurance, Partnerships and Service Development: Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
- Compliance and Professional Practice: Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience: Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities: Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Service Coordinator Temp to Perm employer: Look Ahead Care Support and Housing
Look Ahead is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture in Tower Hamlets. With benefits such as up to 30 days of annual leave, a generous pension scheme, and a commitment to diversity and inclusion, employees are valued and empowered to make a meaningful impact in the lives of those they serve. Join us to be part of a compassionate team dedicated to delivering high-quality support in a trauma-informed environment.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator Temp to Perm
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills align with their mission, especially around domestic abuse support and team leadership.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experiences and how they relate to the role of Service Coordinator. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Coordinator Temp to Perm
Some tips for your application 🫡
Show Your Values:Make sure to highlight your values in your application. We’re all about kindness, compassion, and resilience, so let us see how you embody these traits in your experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing how you connect your background to what we do.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Understand the Values
Before your interview, take some time to really understand the values of Look Ahead. They’re looking for someone kind, compassionate, and resilient. Think about how your own values align with theirs and be ready to share examples that demonstrate this.
✨Showcase Your Knowledge
Make sure you brush up on your knowledge of domestic abuse and the impact it has on women and children. Be prepared to discuss how you would create a trauma-informed environment and what that means in practice. This will show that you’re not just interested in the role, but that you truly understand the challenges involved.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills, especially around safeguarding. Think of specific situations where you’ve had to lead a team or manage a crisis, and be ready to explain your thought process and the outcomes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to show your interest in the role and the organisation. Ask about their approach to staff development or how they measure success in delivering high-quality services. It’ll help you stand out as a candidate who’s genuinely engaged.
