At a Glance
- Tasks: Support individuals facing homelessness and complex needs, ensuring their safety and stability.
- Company: Join Look Ahead, a leading not-for-profit care provider dedicated to building better lives.
- Benefits: Enjoy competitive salary, generous annual leave, and extensive training opportunities.
- Other info: Dynamic work environment with a strong focus on teamwork and community engagement.
- Why this job: Make a real difference in people's lives while growing your career in social care.
- Qualifications: NVQ Level 3 in Health and Social Care or equivalent required.
The predicted salary is between 23200 - 34800 £ per year.
We are looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs Social Care Service in Windsor & Maidenhead. Work proactively to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
Be responsible for housing management at the service which includes monitoring of rent payments, liaising with the benefits team and Look Ahead rents team, ensuring shortfall payments are made by customers, managing ASB in line with Look Ahead policy and procedures, new customer sign-ups and low-level repairs. Carry out daily/weekly/monthly health and safety and building checks and be responsible for raising repairs.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
Build relationships with the local borough and any key agencies, such as no recourse to public funds teams, homelessness teams, and local food banks. Involve customers in the design, development and delivery of the service through co-production. Proactively develop links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community.
Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the Support Worker’s manager(s). Keep a clear desk at all times and assist with archiving and secure disposal of records when required. Engage in learning and development activity to increase knowledge and skills on an ongoing basis.
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Essential: NVQ Level 3 in Health and Social Care or equivalent.
What you’ll bring:
- Enjoys social interaction and the company of others, networks in the local business community.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is passionate and enthusiastic about their career and job experiences.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation, we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We work across mental health, homelessness and complex needs, young people and care leavers, and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Salary: £29,101.00 per annum, working 40 hours per week.
Want to feel valued? You will feel at home here. Making you feel at home means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.
Our benefits include:
- Annual leave increasing up to 30 days with length of service.
- Free DBS.
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card.
- Fully paid induction programme and further training.
- ILM courses and Apprenticeship Programmes.
- Cycle to work scheme.
- Employee Assistance Programme for 24-7 confidential support.
- Online wellbeing resources.
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply).
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Senior Support Worker employer: Look Ahead Care Support and Housing
Look Ahead is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Windsor & Maidenhead. With a strong commitment to employee growth, we offer extensive training opportunities, including ILM courses and Apprenticeship Programmes, alongside generous benefits such as up to 30 days of annual leave and a robust pension scheme. Join us to make a meaningful impact in the community while being part of a compassionate team that values excellence and innovation.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to social care. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you admire, like Look Ahead. A friendly email expressing your interest can go a long way in getting your foot in the door.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, whether at interviews or networking events, be ready to share specific examples of how you've made a difference in previous roles. It’s all about demonstrating your value!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and best practices in social care. Consider taking courses or attending workshops. This not only boosts your CV but also shows employers that you're committed to personal growth and excellence.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Show Your Compassion:When writing your application, let your kind and compassionate nature shine through. Use examples from your past experiences that highlight how you've supported others, especially in challenging situations.
Be Specific About Your Skills:Make sure to mention your NVQ Level 3 in Health and Social Care or any equivalent qualifications. We want to see how your skills align with the needs of our service, so don’t hold back on the details!
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application to reflect the values and responsibilities mentioned. Show us how you embody our commitment to excellence, innovation, and partnership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Support Worker. Familiarise yourself with housing management, ASB policies, and the importance of building relationships with local agencies. This will show that you're proactive and ready to hit the ground running.
✨Show Your Compassion
During the interview, share examples of how you've demonstrated kindness and resilience in past roles. Talk about specific situations where you've supported individuals facing challenges, as this aligns perfectly with the values of Look Ahead.
✨Be a Team Player
Highlight your experience working in teams and how you contribute to a positive environment. Discuss how you’ve collaborated with colleagues to meet customer needs, as Look Ahead values partnership and teamwork highly.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their approach to co-production with customers or how they support staff development. This shows your genuine interest in the position and commitment to their mission.
