At a Glance
- Tasks: Lead a compassionate team in delivering high-quality mental health support.
- Company: Join Look Ahead, a diverse and inclusive mental health service in Hackney.
- Benefits: Enjoy up to 30 days annual leave, generous pension, and life assurance.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Must have prior CQC registration experience in adult social care or mental health.
We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Hold responsibility for the day-to-day management and leadership of the registered mental health care home.
- Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led.
- Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders.
General Responsibilities
- Experience supporting services through CQC inspections or improvement plans.
- Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support.
- Lead on quality improvement initiatives and ensure action plans are completed and sustained.
- Produce and submit regular management reports to senior management and performance teams.
- Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information.
About you:
- Enjoys social interaction and encouraging resident involvement.
- Warm, approachable, and professional in manner.
- Works effectively as part of a team and promotes collaborative working.
- Calm, resilient, and able to make sound decisions under pressure.
What you'll bring:
- Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service.
- Desirable: Other relevant professional memberships and/or specialist qualifications.
- Experience working in CQC registered settings.
- Experience leading, supervising, and developing staff teams.
- Ability to manage service performance, quality assurance, and continuous improvement.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Registered Service Manager - Hackney employer: Look Ahead Care Support and Housing
Look Ahead is an exceptional employer, offering a supportive and inclusive work environment for those passionate about mental health care. With generous benefits such as up to 30 days of annual leave, a robust pension scheme, and opportunities for professional growth, employees can thrive both personally and professionally in Hackney. Join us in making a meaningful impact while enjoying a culture that values compassion, resilience, and teamwork.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager - Hackney
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your past experiences, especially those that highlight your leadership and resilience in challenging situations. The more you practice, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Look Ahead.
We think you need these skills to ace Registered Service Manager - Hackney
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Registered Service Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Compassion:Since we're all about kindness and compassion, share specific examples in your application that demonstrate your ability to connect with residents and support their mental health needs. This will help us see your genuine passion for the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements and experiences stand out. This makes it easier for us to see why you're a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Know Your Stuff
Make sure you’re well-versed in the CQC regulations and standards relevant to mental health services. Brush up on your previous experiences as a Registered Manager, especially any challenges you faced and how you overcame them. This will show that you’re not just familiar with the role but also ready to tackle it head-on.
✨Show Your Compassion
As a Registered Service Manager, kindness and compassion are key. Prepare examples of how you've supported residents or staff in challenging situations. Highlight your ability to foster a warm and approachable environment, which is crucial for the role.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you’ve successfully managed teams in the past. Think about specific instances where you led quality improvement initiatives or navigated through CQC inspections. This will help illustrate your capability to lead effectively in a high-pressure environment.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges the service currently faces, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
