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- Tasks: Lead projects to enhance mental health services and support team development.
- Company: Look Ahead is a top-notch not-for-profit provider transforming lives through social care in London.
- Benefits: Enjoy up to 30 days annual leave, training opportunities, and a supportive work culture.
- Why this job: Make a real impact in mental health while growing your career in a compassionate environment.
- Qualifications: Must be eligible to work in the UK; experience in management or mental health preferred.
- Other info: Join a diverse team committed to excellence and innovation in social care.
The predicted salary is between 44000 - 66000 £ per year.
Job Description
We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.
£55,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures – we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.
The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.
This role is scheduled Monday to Friday.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Operations Manager - Mental Health & Complex Needs employer: Look Ahead Care, Support and Housing
Contact Detail:
Look Ahead Care, Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Mental Health & Complex Needs
✨Tip Number 1
Familiarise yourself with the specific challenges and needs within mental health and complex needs sectors. Understanding current trends and issues will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the mental health field. Attend relevant conferences or workshops to connect with others who share your passion, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects effectively. Be ready to provide examples of how you've improved service delivery or implemented innovative solutions in previous roles.
✨Tip Number 4
Showcase your commitment to the values of Look Ahead, such as excellence, compassion, and inclusivity. Be prepared to explain how these values resonate with your own professional philosophy during interviews.
We think you need these skills to ace Operations Manager - Mental Health & Complex Needs
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management, particularly in mental health or complex needs. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the organisation's mission. Highlight specific examples of your collaborative and analytical skills, and how they can contribute to improving quality and performance in the Mental Health & Complex Needs Directorate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager.
How to prepare for a job interview at Look Ahead Care, Support and Housing
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with Look Ahead's values: Excellence, Caring, Inclusivity, and Partnership. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Analytical Skills
As an Operations Manager, analytical skills are crucial. Prepare to discuss specific projects where you used data to drive decisions or improve processes. Highlight any experience you have in developing frameworks that translate learning into action, especially in mental health or complex needs settings.
✨Demonstrate Collaborative Leadership
This role requires working collaboratively within a senior management team. Be ready to share examples of how you've successfully led teams or projects, particularly in challenging environments. Emphasise your ability to foster teamwork and build partnerships across different departments.
✨Prepare Questions About Development Opportunities
Look Ahead offers various learning and development opportunities. Prepare thoughtful questions about their training programmes, such as ILM courses or Apprenticeship Programmes. This shows your commitment to personal growth and aligns with their mission to support staff development.
