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- Tasks: Support residents in enhancing life skills and managing their health towards independence.
- Company: Look Ahead is a leading not-for-profit care provider in London, transforming lives through social care.
- Benefits: Enjoy up to 30 days annual leave, exclusive discounts, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: NVQ Level 2/3 or transferable skills in customer-centred roles; mental health experience is a plus.
- Other info: Flexible shift patterns with two weekends off every five weeks.
The predicted salary is between 24000 - 32000 £ per year.
Job Description
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Hammersmith and Fulham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures – we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of serviceFree DBSExclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesA generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead's Hammersmith & Fulham Mental Health Service is a Mental Health supported accommodation which is a pathway service for people to work towards their independence. There are 3 buildings in the cluster, all of them are lone-working.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
Support Workers in the service work across all 3 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.
The shift schedule covers Monday to Sunday, working five days each week on a rolling rota that combines weekdays and weekends. Over a five-week period, there are two complete weekends off.
What you'll bring:
Essential:
NVQ Level 2/3 or transferable skills in customer centred roles
Desirable:
Experience working in mental health sectorUp to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.* We are Caring and Compassionate.* We are Inclusive and Trusted.* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Mental Health Support Worker employer: Look Ahead Care, Support and Housing
Contact Detail:
Look Ahead Care, Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker
✨Tip Number 1
Familiarise yourself with the core values of Look Ahead. Understanding their focus on excellence, compassion, and inclusivity will help you align your approach during interviews and discussions, showcasing that you share their vision.
✨Tip Number 2
Network with professionals in the mental health sector. Attend local events or join online forums to connect with current or former employees of Look Ahead. This can provide you with insider knowledge about the role and the organisation's culture.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle various situations involving residents with complex needs, as this will demonstrate your problem-solving skills and empathy.
✨Tip Number 4
Research the specific challenges faced by the Hammersmith and Fulham community regarding mental health. Being knowledgeable about local issues will show your commitment to making a difference and your readiness to support residents effectively.
We think you need these skills to ace Mental Health Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Mental Health Support Worker position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise any previous experience in mental health or customer-centred roles. If you have NVQ Level 2/3 or similar qualifications, make sure to mention them prominently in your CV and cover letter.
Showcase Your Values: Look Ahead values excellence, compassion, inclusivity, and teamwork. In your application, provide examples of how you embody these values in your work or personal life, demonstrating your fit for their culture.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you want to work for Look Ahead and how you can contribute to their mission. Be sincere and express your passion for supporting individuals with mental health needs.
How to prepare for a job interview at Look Ahead Care, Support and Housing
✨Show Your Compassion
As a Mental Health Support Worker, demonstrating your compassion and empathy is crucial. Be prepared to share examples from your past experiences where you have supported individuals in challenging situations, highlighting your ability to connect with others on a personal level.
✨Understand the Role
Familiarise yourself with the specific responsibilities of the role, including supporting residents towards independence and managing their health. Research Look Ahead's values and mission to align your answers with their organisational culture during the interview.
✨Highlight Relevant Experience
If you have experience in the mental health sector or transferable skills from customer-centred roles, make sure to emphasise these during your interview. Discuss how your background equips you to handle the complexities of the role effectively.
✨Prepare Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and the support provided to staff. This shows your genuine interest in the position and helps you assess if the organisation is the right fit for you.
