We're looking for a kind, compassionate and resilient Team leader to join our Mental Health and Learning Disabilities service located in Newham. The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Responsibilities
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Complete medication and finance audits (Petty Cash and Customer Finance) with the support / oversight of the service manager
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Key qualities
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring
Essential
- Experience of support work, ideally at a senior/specialist support worker level or higher
- A willingness to learn how to audit
Desirable
- Other relevant professional memberships and/or specialist qualifications are desirable
About Look Ahead
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Our values
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Opportunity & Referral
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Diversity and inclusion
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Organisation Look Ahead Care Support and Housing View profile Registered Charity More than 1000
£33,131.00 per annum, working 40 hours per week.
Benefits
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
- Fully paid induction programme and further trainingILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
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Mental Health & Learning Disability Team Leader employer: Look Ahead Care, Support and Housing
Look Ahead is an exceptional employer, offering a supportive work environment in Tower Hamlets where you can make a meaningful impact on the lives of vulnerable individuals. With generous benefits including up to 30 days of annual leave and a robust pension scheme, we prioritise employee wellbeing and growth, fostering a culture of empathy and respect. Join us to be part of a diverse team dedicated to promoting mental health and social inclusion, while enjoying exclusive discounts and opportunities for professional development.
Contact Details:
Look Ahead Care, Support and Housing Recruitment Team
