At a Glance
- Tasks: Support women and children fleeing domestic abuse with emotional and practical assistance.
- Company: Look Ahead, a leading not-for-profit care and support provider in London.
- Benefits: Generous annual leave, training opportunities, and 24/7 employee support.
- Other info: Join a compassionate team dedicated to transforming lives in a supportive environment.
- Why this job: Make a real difference in the lives of survivors while growing your career.
- Qualifications: Experience with domestic abuse survivors and knowledge of trauma-informed support.
The predicted salary is between 11200 - 12480 £ per year.
We are looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex Needs Service in Tower Hamlets. The role is 16 hours per week with a salary of £11,200.00 per annum.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a refuge support worker, you will provide emotional and practical support, such as legal options, housing, benefits and signposting. You will risk assess and develop safety and support plans with survivors at the centre.
What you'll do:
- Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
- Build supportive, trusting relationships with customers and create a positive atmosphere
- Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management
- Conduct regular Keyword sessions with each survivor
- Work proactively with other members of the team to handle the service caseload and administrative responsibilities
About you:
- Knowledge of the impact of domestic and sexual abuse on women and children
- Exudes a warm friendly presence and open behaviour
- Experience conducting risk assessments and safety plans
- Ability to keep on top of casework admin and prioritise tasks
- Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:- Experience working with survivors of domestic abuse
- Understanding of the impact of domestic abuse on survivors and their children
- A trauma-informed approach to support
- Experience conducting risk assessments and producing person-centred safety and support plans
- Experience of working in a residential setting
- Experience of delivering domestic abuse recovery programmes
- Experience of coproducing delivery outcomes and gathering evidence in accordance with them
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.
Refugee Support Worker in London employer: Look Ahead Care Support and Housing
Look Ahead is an exceptional employer dedicated to transforming lives through compassionate support and innovative social care solutions. Located in Tower Hamlets, we offer a nurturing work culture that prioritises employee wellbeing, with benefits such as extensive annual leave, professional development opportunities, and a supportive team environment. Join us to make a meaningful impact while enjoying a fulfilling career with ample growth potential in a mission-driven organisation.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Refugee Support Worker in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their values, especially around trauma-informed care and supporting survivors of domestic abuse.
✨Tip Number 3
Showcase your empathy and resilience during interviews. Share personal stories or experiences that highlight your ability to connect with others and support those in need. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our amazing team.
We think you need these skills to ace Refugee Support Worker in London
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting refugees.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of your work with survivors of domestic abuse and how you’ve made a difference in their lives.
Show Your Empathy:As a Refugee Support Worker, empathy is key. Use your application to demonstrate your understanding of the challenges faced by survivors and how you can provide the emotional and practical support they need.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Refugee Support Worker. Familiarise yourself with the impact of domestic and sexual abuse on women and children, as well as the trauma-informed approach that the organisation values. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Empathy
As this role requires kindness and empathy, be prepared to share examples from your past experiences where you've demonstrated these qualities. Think about situations where you've supported someone in need or built trusting relationships. This will highlight your suitability for the position and align with the organisation's values.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview, especially around risk assessments and safety plans. Practice how you would handle specific situations involving survivors of domestic abuse. This will not only showcase your problem-solving skills but also your ability to think on your feet in challenging circumstances.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or the organisation's approach to supporting staff wellbeing. This shows your enthusiasm for the role and helps you gauge if the workplace culture aligns with your values.
