At a Glance
- Tasks: Lead the Quality Management System and drive continuous improvement across services.
- Company: Join Look Ahead, a forward-thinking organisation dedicated to quality and inclusivity.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Be part of a diverse team committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in service quality while advancing your career in a supportive environment.
- Qualifications: Experience in quality assurance and strong communication skills are essential.
The predicted salary is between 48000 - 48000 £ per year.
We're looking for a kind, compassionate and resilient Quality Manager to join our Central Service Team located in our head office in Islington. £48,000.00 per annum, working 35 hours per week.
Benefits:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Quality Manager will join Look Ahead at an exciting stage in the evolution of our quality management approach. We have recently refreshed our Quality Management System, moving beyond assurance to a more proactive model focused on continuous improvement. This approach is reshaping how quality is delivered across our organisation and influencing the wider sector.
The role plays a key part in ensuring the delivery of safe, effective, and high-quality services across Look Ahead Group.
What you'll do:
- Support the successful delivery of the Quality Management System (QMS) across Look Ahead services, ensuring consistency, compliance, and continuous improvement.
- Lead and manage responsibilities in the delivery of the Quality Team Strategy and Vision.
About you:
- Strong interpersonal and communication skills, both written and verbal, with the ability to engage and influence confidently across all levels.
- Excellent analytical ability and attention to detail, able to interpret complex information from multiple sources.
What you'll bring:
Essential:- Experience of working across one or more of Look Ahead's customer groups and supporting service delivery.
- Training in quality assurance or equivalent experience.
- Knowledge of quality improvement principles.
- Experience of working within a Positive Behaviour Support framework or trauma-informed practice.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Quality Manager. Job in Islington Education & Training Jobs in London employer: Look Ahead Care Support and Housing
Look Ahead is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as up to 30 days of annual leave, a robust pension scheme, and a commitment to continuous improvement in quality management, employees can thrive in their roles while making a meaningful impact in the community. Located in Islington, our head office fosters collaboration and innovation, making it an ideal environment for those looking to advance their careers in a compassionate and dynamic setting.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
