Income Officer in London

Income Officer in London

London Full-Time 36000 - 36000 € / year (est.) No home office possible
Look Ahead Care Support and Housing

At a Glance

  • Tasks: Manage income activities and support vulnerable communities in a rewarding role.
  • Company: Join a compassionate team at Look Ahead, dedicated to transforming lives.
  • Benefits: Enjoy up to 30 days annual leave, generous pension, and free DBS.
  • Other info: Award-winning learning opportunities and a culture that truly values you.
  • Why this job: Make a real difference while developing your career in a supportive environment.
  • Qualifications: Kindness, resilience, and a passion for helping others are essential.

The predicted salary is between 36000 - 36000 € per year.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community.

Income Officer in London employer: Look Ahead Care Support and Housing

Look Ahead is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture in Islington, we offer extensive benefits including generous annual leave, a robust pension scheme, and award-winning learning opportunities, all aimed at empowering our team to make a meaningful impact in the lives of those we serve. Join us and be part of a compassionate community dedicated to transforming lives every day.

Look Ahead Care Support and Housing

Contact Detail:

Look Ahead Care Support and Housing Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Income Officer in London

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team. We want to see your passion for transforming lives!

Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Confidence is key, so the more you rehearse, the better you'll feel when it’s showtime!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!

We think you need these skills to ace Income Officer in London

Compassion
Resilience
Customer Service Skills
Income Management
Knowledge of Supported Housing Services
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Compassion:As an Income Officer, empathy is key. Make sure your application reflects your kind and compassionate nature. Share experiences where you've helped others or resolved conflicts with understanding.

Highlight Resilience:We want to see how you handle challenges! In your written application, mention situations where you've bounced back from setbacks or adapted to change. This will show us you're the resilient person we're looking for.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills and experiences that align with the responsibilities of the Income Officer position.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Look Ahead Care Support and Housing

Understand the Role

Before your interview, make sure you thoroughly understand what an Income Officer does. Familiarise yourself with income management activities and the specific challenges faced by vulnerable communities. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Show Your Compassion

Since the job requires kindness and compassion, think of examples from your past experiences where you've helped others or dealt with sensitive situations. Be ready to share these stories during the interview to highlight your suitability for the role.

Research the Company Culture

Look Ahead values a supportive culture, so do some digging into their mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a welcoming environment for both colleagues and customers.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how they support staff in managing challenging situations. This shows your enthusiasm and helps you gauge if the company is the right fit for you.