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- Tasks: Lead a compassionate team supporting women and children fleeing domestic abuse.
- Company: Join a diverse and inclusive organisation dedicated to making a difference.
- Benefits: Enjoy up to 30 days annual leave, generous pension, and free DBS.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the lives of those affected by domestic abuse.
- Qualifications: Experience in domestic abuse support and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive.
This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Service Leadership and Operational Management: Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
- Safeguarding, Risk and Safety Management: Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
- Staff Leadership and Performance Management: Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
- Quality Assurance, Partnerships and Service Development: Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
- Compliance and Professional Practice: Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience: Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities: Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
Personal Qualities: Commitment to delivering person-centred, empowering, and inclusive services.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Domestic Abuse Service Manager in London employer: Look Ahead Care Support and Housing
Contact Detail:
Look Ahead Care Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Abuse Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting women and children fleeing domestic abuse.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've led a team or managed a project successfully. Highlighting your ability to create a positive, inclusive culture will resonate well with employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Domestic Abuse Service Manager in London
Some tips for your application 🫡
Show Your Values: When writing your application, make sure to highlight your values and how they align with our mission. We’re all about kindness, compassion, and resilience, so let us see that in your words!
Be Person-Centred: Remember, this role is all about supporting women and children fleeing domestic abuse. Use your application to demonstrate your understanding of person-centred approaches and how you can empower those we serve.
Highlight Relevant Experience: Even if you don’t have direct experience in domestic abuse services, think about transferable skills from other roles. We want to know how your background can contribute to leading a high-performing team and delivering excellent outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Understand the Values
Before your interview, take some time to really understand the values of the organisation. They’re looking for someone who is kind, compassionate, and resilient. Think about how your personal values align with theirs and be ready to share examples that demonstrate this.
✨Showcase Your Experience
Even though no specific experience is required, it’s important to highlight any relevant experience you have in managing teams or supporting vulnerable individuals. Prepare stories that showcase your leadership skills and your ability to create a safe, trauma-informed environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills, especially around safeguarding and high-risk cases. Practice articulating your thought process and how you would handle various situations that may arise in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your genuine interest in the role and the organisation. You might ask about their approach to staff development or how they ensure a supportive environment for both employees and those they serve.