At a Glance
- Tasks: Lead quality management initiatives and ensure high standards across services.
- Company: Join Look Ahead, a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Be part of a transformative approach to quality management and make a real impact.
- Qualifications: Experience in quality assurance and strong communication skills are essential.
The predicted salary is between 48000 - 48000 £ per year.
We're looking for a kind, compassionate and resilient Quality Manager to join our Central Service Team located in our head office in Islington. £48,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Quality Manager will join Look Ahead at an exciting stage in the evolution of our quality management approach. We have recently refreshed our Quality Management System, moving beyond assurance to a more proactive model focused on continuous improvement. This approach is reshaping how quality is delivered across our organisation and influencing the wider sector. The role plays a key part in ensuring the delivery of safe, effective, and high-quality services across Look Ahead Group.
What you'll do:
- Support the successful delivery of the Quality Management System (QMS) across Look Ahead services, ensuring consistency, compliance, and continuous improvement.
- Lead and manage responsibilities in the delivery of the Quality Team Strategy and Vision.
About you:
- Strong interpersonal and communication skills, both written and verbal, with the ability to engage and influence confidently across all levels.
- Excellent analytical ability and attention to detail, able to interpret complex information from multiple sources.
What you'll bring:
Essential:- Experience of working across one or more of Look Ahead's customer groups and supporting service delivery.
- Training in quality assurance or equivalent experience.
- Knowledge of quality improvement principles.
- Experience of working within a Positive Behaviour Support framework or trauma-informed practice.
Must be able to attend Interview date: Tuesday 27th July which will take place at one of our services not head office. There will be a pre-assessment task. A personal statement needs to be completed and sent to Selina Hossain. The personal statement needs to include the following:
- Describe your knowledge and experience of working with regulatory frameworks (CQC or Ofsted).
- Describe a significant piece of work or time where you identified a quality issue and contributed to improvement.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Contact Details:
Look Ahead Care Support and Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager - Islington
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Look Ahead Care Support and Housing looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Manager - Islington
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Look Ahead Care Support and Housing. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Look Ahead Care Support and Housing’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
