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- Tasks: Lead housing operations, ensuring safety and compliance while managing a dedicated team.
- Company: Join a compassionate organisation focused on making a difference in the community.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Make a real impact by supporting vulnerable residents and enhancing their living conditions.
- Qualifications: Relevant management qualification and experience in housing operations.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a kind, compassionate and resilient Housing Operations Manager located at our Head Office in Islington.
£Annual leave increasing up to 30 days with length of service.
A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply).
Free DBS.
- Housing operations and tenancy management: Lead the day-to-day landlord function across supported housing services, keeping standards consistent and addressing issues before they escalate.
- Safeguarding and Risk Management: Take responsibility for ensuring housing management activity actively identifies and responds to safeguarding risks, including where concerns emerge through non-engagement, property condition, or repeated enforcement action.
- Property, Estates and Void Management: Oversee a planned programme of estate inspections, tenancy audits, and housing-led health and safety checks, ensuring actions are clearly recorded, owned, and followed up where standards fall short.
- Compliance and Resident Safety: Take day-to-day responsibility for housing-led compliance activity, working closely with Property and Compliance teams to make sure statutory requirements are met in practice, not just on paper.
- Line manage Housing Officers, setting clear expectations around performance, accountability, and professional conduct, and addressing issues promptly where standards slip.
- Act as the main operational link between Housing, Property, Compliance, Care and Support, and Income teams, ensuring issues are addressed collectively rather than passed between services.
- Promote meaningful resident involvement in housing services, ensuring opportunities for engagement are accessible and appropriate to the needs of supported housing residents.
- Performance, Quality and Assurance: Use performance data, case audits, complaints, and service insight to identify emerging risks, recurring issues, and gaps in housing management practice.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Locations
Operational Housing Manager in Islington, Norfolk employer: Look Ahead Care Support and Housing
Contact Detail:
Look Ahead Care Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Housing Manager in Islington, Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to safeguarding and compliance, and be ready to discuss how your experience aligns with their mission. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your leadership skills! Be prepared to share examples of how you've managed teams or projects in the past. Highlight your ability to address issues promptly and maintain high standards, as this is crucial for the Operational Housing Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operational Housing Manager in Islington, Norfolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housing operations shine through. We want to see that you genuinely care about making a difference in the lives of residents and have a strong commitment to safeguarding and compliance.
Tailor Your CV: Make sure your CV is tailored to the role of Operational Housing Manager. Highlight your relevant experience in housing management, risk assessment, and team leadership. We love seeing how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this reflects the kind of clarity we value in our operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Know Your Stuff
Make sure you understand the key responsibilities of an Operational Housing Manager. Familiarise yourself with housing operations, tenancy management, and safeguarding practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
Since the job requires kindness and compassion, think of examples from your past experiences where you've demonstrated these qualities. Be ready to share stories about how you've handled difficult situations with empathy, especially in a housing or community context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Practice responding to hypothetical situations related to safeguarding, compliance, and resident safety. This will help you articulate your thought process during the interview.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they promote resident involvement. This shows that you’re not just interested in the job, but also in how you can contribute to their mission.