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- Tasks: Manage housing services and support vulnerable individuals in a welcoming environment.
- Company: Look Ahead, a leading not-for-profit care and support provider in London.
- Benefits: Competitive salary, up to 30 days annual leave, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while growing your career in social care.
- Qualifications: 2 years experience in housing or related fields and strong communication skills.
- Other info: Join a diverse team committed to excellence and innovation in social care.
The predicted salary is between 21500 - 30000 £ per year.
Job Description
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.
£25,169.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures – we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Main duties include:
- Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
- Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required
The post-holder will:
- Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
- Manage all void processes – void inspections and void event monitoring
- Report maintenance issues and repairs
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
- Excellent time management skills to prioritise tasks in a logical and systematic way.
- Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
- 2 years experience of working in housing or a related field.
- Experience of liaising with housing benefit departments ,council tax and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job decription on Our website
Housing Coordinator employer: Look Ahead Care Support and Housing
Contact Detail:
Look Ahead Care Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with vulnerable people, it's crucial to convey empathy and clarity. Role-play common scenarios with a friend or family member to get comfortable with how you’d handle different situations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the organisation. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Look Ahead and making a difference in the community.
We think you need these skills to ace Housing Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Coordinator role. Highlight your experience in housing and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills: Since you'll be dealing with vulnerable people, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you've effectively communicated in sensitive situations. This will show us you're the right fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your passion for helping others shines through. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Coordinator and the specific needs of customers who have experienced homelessness. Familiarise yourself with Look Ahead's mission and values, as this will help you align your answers with what they stand for.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing or related fields. Highlight any relevant work you've done with vulnerable people, and be prepared to share specific examples of how you've managed challenging situations or liaised with external agencies.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and sensitively. You might even want to role-play common scenarios you could face as a Housing Coordinator, so you can show how you'd handle them during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You could ask about their approach to supporting staff development or how they measure success in their services.