Support Worker in Stevenage

We are looking for a kind, compassionate and resilient Support Worker to join our Learning Disability service in Hertfordshire. The role offers a salary of £20,966.40 per annum, working part time – 32 hours per week, with 4 shifts per week, 8 hours per shift. Shifts include early (07am to 3pm) and late (2pm to 10pm), with occasional sleep-ins (10pm to 07am).

Want to feel like you are making a difference? You will feel at home here. Making you feel at home means helping you thrive in every way. That is why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
• In some services, this will include delivering personal and physical care as appropriate.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
• Participate in the support planning and risk management, as facilitated by the lead Support Worker.
• Carry out security duties to ensure the safety of the customers and premises.
• Enable customers to make full use of community facilities by providing support as directed.
• Carry out support duties to enable customers to integrate into the community including accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
• Report any observations relating to customers' welfare.
• Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.
• Maintain records as required at the project under the direction of the Support Workers/management.
• Participate in team meetings/reviews and the general development of the service.
• Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Exudes a warm friendly presence and open behaviour.
• Prefers working as part of a group or team.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Flexible.
• Open to feedback and self-development.
• Has a practical and logical mind and is naturally well organised.
• Thrives on change and enjoys dynamic diverse environments.
• Is respectful, articulate and sensitive in style of communication.
• Is motivated towards excellence and improvement of personal performance with a can-do attitude.
• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Ability to cope positively with challenging and diverse behaviour.

• Essential: NVQ Level 2 or equivalent or experience within charity/social care sector.
• Desirable: Experience in working with people with Learning Disabilities and Autism.

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.