Support Worker x2

Support Worker x2
We\’re looking for 2 kind, compassionate and resilient Support Workers to join our Learning Disability Service in Kensington and Chelsea.
£13,676.00 per annum, working 20 hours per week.
Want to feel like you\’re making a difference? You\’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That\’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren\’t token gestures – we\’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff\’s commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Amy Garvey House is a low support Learning Disabilities service, situated in the delightful Royal Borough of Kensington and Chelsea. It comprises 11 self-contained flats offering accommodation to both male and female residents. As a low-need service, the role involves supporting customers in developing essential life skills. Support workers collaborate with residents to foster social inclusion and, together with the team, promote independent living. They encourage residents to enhance their skills and make informed choices to improve their quality of life.
The shift pattern for this role is comprised of Early shifts 8am-4pm and Late shifts 2pm-10pm, and occasional weekend shifts when necessary.
Responsibilities may also involve providing 1:1 support to customers during specific times.
We are seeking dedicated and compassionate Support Workers to join our team. If you\’re passionate about making a meaningful difference and enjoy working in a dynamic environment, we would love to hear from you!
What you\’ll do:

• Provide support to customers to develop independent living skills tailored to their individual needs, assisting in all aspects as required.
• Support customers with domestic tasks and practical assistance to promote a high standard of accommodation and promote independence.
• Contribute to the development and review of support plans, including risk assessments, to ensure effective and person-centered support.
• Perform security duties to safeguard customers and ensure the safety and security of the premises.
• Assist customers in accessing and using community facilities by offering appropriate support.
• Support customers to engage with the wider community, including accompanying them to appointments, shopping, educational opportunities, and public amenities.
• Monitor and report any observations or concerns regarding the welfare and well-being of customers.
• Comply with all Look Ahead policies, procedures, and statutory requirements relevant to the role and the specific project.
• Adhere to health and safety policies and local protocols to maintain a safe environment for customers and staff.
• Maintain accurate and up-to-date records as directed by management.
• Participate actively in team meetings, reviews, and contribute to the ongoing development of the service.
• Perform any additional duties relevant to the role and in line with the grade and responsibilities of the position.
• Conduct weekly health and safety checks to ensure ongoing safety compliance.
• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
• Participate in support planning and risk management of the customer.
• Carry out security duties to ensure the safety of the customers and premises.
• Enable customers to make full use of community facilities by providing support as directed.
• Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, enquire at colleges about possible courses, to visit various public amenities.
• Carry out weekly Health & Safety checks
• Report any observations relating to customers welfare.
• Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.
• Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
• Maintain records as required at the project under the direction of the management.
• Participate in team meetings/reviews and the general development of the service.
• Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Flexible
• Open to feedback and self development
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Ability to cope positively with challenging and diverse behaviour

What you\’ll bring:
Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

• Experience in working with people with Learning Disabilities and Autism
• Knowledge around housing management and welfare benefits

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.