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- Tasks: Support individuals with mental health needs and help them lead independent lives.
- Company: Look Ahead, a leading not-for-profit care provider in London.
- Benefits: Competitive salary, generous annual leave, training opportunities, and employee support programmes.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Understanding of mental health issues and experience in support roles preferred.
- Other info: Join a diverse team committed to excellence and innovation in social care.
The predicted salary is between 24000 - 32000 £ per year.
Support Worker
We\’re looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You\’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That\’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren\’t token gestures – we\’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
• Annual leave increasing up to 30 days with length of service
• Free DBS (take this out if BSW advert)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff\’s commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.
What you\’ll do:
• Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
• Oversee the daily running of the service ensuring all health and safety responsibilities are met
• Raise safeguarding alerts and complete incident reports within specified timeframe
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
• Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
• Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
• Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
• Develop and maintain links with all key agencies and service providers in the local community
• Empower customers to ensure they receive the service and benefits they are entitled to
• Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol
• Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
• Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
• Engage in learning and development activity to increase knowledge and skills
• Ability to defuse challenging behaviour with awareness of personal safety.
• Adhere to Look Ahead\’s Policies and Procedures
• Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you\’ll bring:
Desirable:
– Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Support Worker employer: Look Ahead Care and Support
Contact Detail:
Look Ahead Care and Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings in mental health services. Personal connections can often lead to opportunities that aren’t advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Look Ahead tick, and be ready to discuss how your skills align with their mission of transforming lives.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to mental health support. Use real-life examples to showcase your adaptability and resilience in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassionate side shine through. Share personal experiences or stories that highlight your ability to connect with others, especially in challenging situations. We want to see how you can make a difference!
Tailor Your Application: Make sure to customise your application for the Support Worker role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and long-winded explanations. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Look Ahead Care and Support
✨Know Your Stuff
Make sure you have a solid understanding of mental health issues and how they affect individuals. Brush up on relevant theories and practices, as well as the specific services offered by the company. This will show your genuine interest and commitment to the role.
✨Show Your Compassion
During the interview, be ready to share examples of how you've demonstrated compassion and resilience in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to build trusting relationships with customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and how the organisation supports its staff. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
Authenticity is key! Let your personality shine through during the interview. The company values inclusivity and teamwork, so being genuine will help them see how you would fit into their supportive environment.
