Registered Manager

We are looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham. £44,000.00 per annum, working 40 hours per week (Some weekend and out of hours work may be required at times).

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you’ll do:

• Ensure the customer is central in their support and a co-production model is promoted.
• Adopt active support to reinforce the PBS model through coaching and leadership, ensuring all staff are competent and confident.
• Work to the principles of STOMP.
• Support assessments of complex needs referrals.
• Monitor the delivery and assess effectiveness of Behavioural Support Plans.
• Be the CQC registered manager across services within the cluster.
• Effective management of any safeguarding incidents and appropriate escalation of any emerging risks.
• Work in partnership with all stakeholders, promoting a positive working relationship.
• Promote safe, consistent and predictable environments, in line with the Capable Environments framework.
• Ensure improvements in services result in sustained financial and performance delivery.

Employees:

• Be a role model to the team and establish clear roles and effective teamwork, always ensuring a person-centred approach.
• Motivate and inspire colleagues in striving for the best they can to ensure services for customers are the best they can be.
• Manage employees and resources as and when required to implement change and ensure improvement is embedded.

Leadership:

• Keep up to date on any regulatory, legal or best practice changes across the specialisms.
• Ensure compliance with all relevant policies and procedures across area of responsibility.
• Participate in the on-call for the organization.
• Ensure all services are effectively managed to deliver excellent support to all customers.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

• Proven experience of managing more than one service across a geographical area.
• The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required.
• Previous experience of delivering regulatory compliance.
• Experience of conducting investigations for serious incidents.
• Ability to coach and develop staff.
• Experience of successfully developing teams across a wide geographical spread.
• High levels of written and verbal communication.

What you’ll bring:

• Educated to degree level or equivalent.
• Experience of managing contracts and resources and delivering to budget and performance targets.
• Experience of delivering to housing management performance targets.
• Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract.
• Experience of successfully managing external partnerships to ensure successful delivery of services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.