Refuge Support Worker

We're looking for a compassionate and resilient Refuge Support Worker to join our Domestic Abuse Service located in Tower Hamlets. No personal care or experience required, just the right values. £27,705.60 per annum, working 36 hours per week. Fixed term contract till March 2027.

Annual leave increasing up to 30 days with length of service. A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply). Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card. Fully paid induction programme and further training.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

What you'll do:

• Undertake key-working responsibilities for a caseload assigned by the service Manager.
• Empower and support women and children in the refuge to keep safe and move on successfully with their lives.
• Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
• Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies).
• Work flexibly, supporting each customer to exercise choice and control over their support and the wider service they receive.
• Develop and maintain links with all key agencies and service providers in the local community.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Exudes a warm friendly presence and open behaviour.

What you'll bring:

• Essential: NVQ Level 2/3 or equivalent with some or equivalent sector work experience.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.