At a Glance
- Tasks: Lead a compassionate team in delivering high-quality mental health support.
- Company: Join Look Ahead, a diverse and inclusive mental health service in Hackney.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Must have prior CQC registration experience in adult social care or mental health.
The predicted salary is between 45000 - 45000 £ per year.
We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health Service located in Hackney. Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
£45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards.
What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Hold responsibility for the day-to-day management and leadership of the registered mental health care home.
- Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led.
- Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders.
General Responsibilities:
- Experience supporting services through CQC inspections or improvement plans.
- Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support.
- Lead on quality improvement initiatives and ensure action plans are completed and sustained.
- Produce and submit regular management reports to senior management and performance teams.
- Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information.
About you:
- Enjoys social interaction and encouraging resident involvement.
- Warm, approachable, and professional in manner.
- Works effectively as part of a team and promotes collaborative working.
- Calm, resilient, and able to make sound decisions under pressure.
What you'll bring:
- Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service.
- Desirable: Other relevant professional memberships and/or specialist qualifications.
- Experience working in CQC registered settings.
- Experience leading, supervising, and developing staff teams.
- Ability to manage service performance, quality assurance, and continuous improvement.
About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Registered Service Manager - Hackney employer: Look Ahead Care and Support
Look Ahead is an exceptional employer, offering a supportive and inclusive work environment for the Registered Service Manager role in Hackney. With benefits such as up to 30 days of annual leave, a generous pension scheme, and a commitment to employee growth through continuous improvement initiatives, we prioritise the well-being and development of our staff. Join us in making a meaningful impact in mental health care while enjoying a collaborative culture that values diversity and resilience.
Contact Details:
Look Ahead Care and Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager - Hackney
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, especially those who might know about opportunities at Look Ahead. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Registered Service Managers. Think about how your experience aligns with the role and be ready to share specific examples of your leadership and management skills.
✨Tip Number 3
Show your passion for mental health! During interviews, express why you care about providing high-quality support and how you can contribute to a positive environment for residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Registered Service Manager - Hackney
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to ensure you're a great fit for the Registered Service Manager role, so understanding the responsibilities and requirements is key!
Showcase Your Experience:When writing your application, highlight your previous experience in CQC registered settings. We’re looking for someone who has held CQC registration before, so make sure to emphasise that in your application!
Be Yourself:Let your personality shine through in your application! We value kindness, compassion, and resilience, so don’t be afraid to share examples of how you've demonstrated these qualities in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Look Ahead!
How to prepare for a job interview at Look Ahead Care and Support
✨Know Your Stuff
Make sure you thoroughly understand the role of a Registered Service Manager and the specific responsibilities outlined in the job description. Familiarise yourself with CQC regulations and how they apply to mental health services, as this will show your commitment and expertise during the interview.
✨Showcase Your Compassion
Since the role requires a kind and compassionate approach, be prepared to share examples from your past experiences where you've demonstrated these qualities. Think about situations where you've positively impacted residents or supported your team in challenging times.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Prepare scenarios related to managing a care home, such as dealing with a crisis or ensuring compliance with regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team's dynamics, the challenges currently faced by the service, or how success is measured in the role. It shows your genuine interest and helps you gauge if the company is the right fit for you.
