At a Glance
- Tasks: Support individuals in transition from refuge to permanent housing and build trusting relationships.
- Company: Join Look Ahead, a compassionate organisation dedicated to social care and community support.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and exclusive discounts.
- Other info: Be part of a diverse team committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 2 or equivalent experience in social care; driving licence preferred.
The predicted salary is between 27976 - 27976 £ per year.
Overview
Housing Advice Worker – We’re looking for a kind, compassionate and resilient Housing Advice Worker to join our Domestic Abuse Social Care Service in Kent.
Benefits include: Annual leave increasing up to 30 days with length of service; a generous pension (we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary, terms and conditions apply); exclusive discounts and cashback via Reward Gateway, and the opportunity to buy a Blue Light Card.
All applicants must be legally eligible to work in the UK by the start of employment.
Look Ahead is not able to offer sponsorship.
- What you’ll do
- Build supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
- Support community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
- Support key customers to set personalised goals in the form of a Move On Support Plan.
- Ensure ongoing assessment and management of risks associated with customers within an attitude of positive risk taking.
- Ensure customers have full access to move on welfare support by completing move on paperwork prior to the customer’s move on date.
- Liaise and build partnerships with local charities to support customers with move on items.
- Accompany customers to property viewings.
- Help set up utilities for move on customers.
- Adhere to all Look Ahead’s policies and procedures.
- Engage in learning and development activities to increase knowledge and skills.
- Engage positively in reflective practice sessions with colleagues.
- Undertake any other duties consistent with the grade and nature of the post as assigned by the Manager.
This is not an exhaustive list of all duties and responsibilities and is subject to change in line with the needs of Look Ahead.
About you
- Enjoys social interaction and the company of others; participates in local activities to encourage customer involvement.
- Exudes a warm, friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- What you’ll bring
Essential
NVQ Level 2 or equivalent experience in the social care/charity sector.
Desirable
Full Driving Licence and access to use of a vehicle.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful but we feel you would be suitable for another role, we may contact you to discuss alternative opportunities.
If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.
We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
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Contact Details:
Look Ahead Care and Support Recruitment Team