At a Glance
- Tasks: Support individuals in mental health recovery and help them achieve independence.
- Company: Look Ahead, a leading not-for-profit care provider in London.
- Benefits: Generous salary, 30 days annual leave, training opportunities, and employee support.
- Other info: Join a diverse team committed to excellence and innovation.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in social care or NVQ Level 2/3 preferred.
We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea. £29,684.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
- Desirable: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Senior Support Worker in Golborne employer: Look Ahead Care and Support
Look Ahead is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of Kensington & Chelsea. With a strong focus on employee development through award-winning training programmes and a generous benefits package, including up to 30 days of annual leave and a robust pension scheme, we empower our team to thrive both personally and professionally. Join us in making a meaningful impact on the lives of vulnerable individuals while enjoying a culture that values excellence, compassion, and collaboration.
Contact Details:
Look Ahead Care and Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in Golborne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Look Ahead's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experiences and demonstrate how your skills align with the Senior Support Worker role.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past work that highlight your resilience, organisation, and customer-focused approach. These anecdotes will make you stand out and show that you can thrive in dynamic environments.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you're enthusiastic about the role and reinforces your interest in joining the Look Ahead team.
We think you need these skills to ace Senior Support Worker in Golborne
Some tips for your application 🫡
Show Your Organised Side:As a Senior Support Worker, being organised is key! Make sure your application reflects your ability to manage tasks and responsibilities effectively. Use examples from your past experiences to showcase how you’ve kept things running smoothly.
Be Kind and Resilient:We’re looking for someone who’s not just skilled but also kind and resilient. In your written application, share stories that highlight your compassionate approach and how you’ve handled challenging situations with grace.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your relevant experience in mental health support and how it aligns with our mission at Look Ahead.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Look Ahead Care and Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Support Worker and the specific responsibilities outlined in the job description. Familiarise yourself with the mental health service's mission and values, as this will help you align your answers with what they’re looking for.
✨Showcase Your Resilience
Given the nature of the role, it’s crucial to demonstrate your resilience and ability to handle challenging situations. Prepare examples from your past experiences where you successfully managed difficult behaviours or situations, highlighting your calm and organised approach.
✨Emphasise Teamwork
This position requires a strong team player. Be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team’s success, showing that you value partnership and inclusivity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the support provided to staff. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
