At a Glance
- Tasks: Lead a compassionate team in delivering high-quality mental health support.
- Company: Join Look Ahead, a diverse and inclusive mental health service in Hackney.
- Benefits: Enjoy up to 30 days annual leave, generous pension contributions, and life assurance.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Must have prior CQC registration experience in adult social care or mental health.
The predicted salary is between 45000 - 45000 £ per year.
We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Hold responsibility for the day-to-day management and leadership of the registered mental health care home.
- Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led.
- Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders.
General Responsibilities
- Experience supporting services through CQC inspections or improvement plans.
- Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support.
- Lead on quality improvement initiatives and ensure action plans are completed and sustained.
- Produce and submit regular management reports to senior management and performance teams.
- Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information.
About you:
- Enjoys social interaction and encouraging resident involvement.
- Warm, approachable, and professional in manner.
- Works effectively as part of a team and promotes collaborative working.
- Calm, resilient, and able to make sound decisions under pressure.
What you'll bring:
- Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service.
- Desirable: Other relevant professional memberships and/or specialist qualifications.
- Experience working in CQC registered settings.
- Experience leading, supervising, and developing staff teams.
- Ability to manage service performance, quality assurance, and continuous improvement.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Registered Service Manager - Hackney in Gloucester employer: Look Ahead Care and Support
Look Ahead is an exceptional employer, offering a supportive and inclusive work environment for those passionate about mental health care. With generous benefits such as up to 30 days of annual leave, a robust pension scheme, and opportunities for professional growth, employees can thrive both personally and professionally in Hackney. Join us in making a meaningful impact in the lives of residents while enjoying a culture that values compassion, resilience, and teamwork.
Contact Details:
Look Ahead Care and Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager - Hackney in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, especially those who might know about opportunities at Look Ahead. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for the interview by researching Look Ahead's values and recent projects. We love candidates who show genuine interest in our mission and can discuss how they align with our goals in providing high-quality care.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and compliance with CQC regulations. We want to see how you handle real-life scenarios, so think of examples from your past experience that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Look Ahead.
We think you need these skills to ace Registered Service Manager - Hackney in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in mental health services. We want to see how your skills align with the role of Registered Service Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Compassion:Since we’re looking for a kind and compassionate individual, let your personality shine through in your application. Share examples of how you've positively impacted residents or colleagues in previous roles – it’ll help us see your warm approach!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Look Ahead Care and Support
✨Know Your CQC Regulations
Make sure you brush up on the CQC regulations relevant to mental health services. Being able to discuss how you’ve ensured compliance in your previous roles will show that you’re not just familiar with the rules, but that you can lead a service effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated staff or improved service delivery. This will demonstrate your ability to manage and inspire a team in a challenging environment.
✨Emphasise Your Compassionate Approach
As a Registered Service Manager, compassion is key. Be ready to share stories that highlight your warm and approachable nature, especially in difficult situations. This will help interviewers see that you genuinely care about the residents and their wellbeing.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making under pressure. Practice responding to hypothetical situations related to managing crises or improving service quality. This will help you articulate your thought process and problem-solving skills effectively.
