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- Tasks: Lead a compassionate team supporting women and children fleeing domestic abuse.
- Company: Join a diverse and inclusive organisation dedicated to making a difference.
- Benefits: Enjoy up to 30 days annual leave, generous pension, and life assurance.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the lives of those affected by domestic abuse.
- Qualifications: Experience in domestic abuse services and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week. Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive.
This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience: Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities: Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
Personal Qualities: Commitment to delivering person-centred, empowering, and inclusive services.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Domestic Abuse Service Manager employer: Look Ahead Care and Support
Contact Detail:
Look Ahead Care and Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Abuse Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to share how your experience aligns with their mission of supporting women and children fleeing domestic abuse.
✨Tip Number 3
Showcase your soft skills! As a Domestic Abuse Service Manager, empathy and resilience are key. Use examples from your past experiences to demonstrate these qualities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Domestic Abuse Service Manager
Some tips for your application 🫡
Show Your Values: Make sure to highlight your values in your application. We’re all about kindness, compassion, and resilience, so let us see how you embody these traits in your experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Domestic Abuse Service Manager role. We want to see how you fit into our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Look Ahead Care and Support
✨Know Your Values
Before the interview, take some time to reflect on your personal values and how they align with the mission of the organisation. Being able to articulate your commitment to delivering person-centred and inclusive services will resonate well with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead and motivate teams effectively. Think about specific situations where you created a positive culture or improved team performance, as this is crucial for the role of a Service Manager.
✨Understand Domestic Abuse Issues
Brush up on your knowledge of domestic abuse and its impact on women and children. Be ready to discuss how you would approach safeguarding and risk management in high-pressure situations, as this will show your understanding of the complexities involved.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of the interview. This could be about the team's current challenges or how the organisation measures success in delivering support. It shows your genuine interest in the role and helps you gauge if it's the right fit for you.