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- Tasks: Lead a team to manage housing services and ensure income collection.
- Company: Join Look Ahead, a top-notch care and support provider in London.
- Benefits: Enjoy 25 days of annual leave, pension schemes, staff discounts, and healthcare.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in housing management and strong leadership skills are essential.
- Other info: This is a fixed-term contract until November 2025 with opportunities for progression.
The predicted salary is between 38000 - 53200 £ per year.
We\’re looking for a kind, compassionate and resilient Senior Income & Housing Officer to join our Landlord Services team at our Head Office in Islington. £38,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. This is a fixed term contract until November 2025. Want to feel like you\’re making a difference? You\’ll feel at home here. The Senior Housing Officer will be based at Look Ahead\’s head office in Islington but there will be regular travel across London and the south east . The Landlord Services team provides housing management across all of Look Ahead\’s owned and managed properties . The main focus of the Senior Housing Officer\’s role is income collection, managing other breaches of tenancy such as anti-social behaviour ,working with compliance colleagues to follow up on fire risk assessment actions required , gas capping cases and any access issues for gas and electrical checks. You will be responsible for monitoring an on going programme of estate inspections, living standard checks and tenancy audits. You will also ensure that empty void properties and re-let within tight time frames and data systems kept up to date. Focusing on Look Ahead\’s unsupported properties- you will line manage 3 Housing Officers- 2 of which are based on site in our services in Southwark and Barking and Dagenham. You will also line manage 1 Estates Officer. …
Senior Housing & Income Officer employer: Look Ahead Care and Support Careers
Contact Detail:
Look Ahead Care and Support Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing & Income Officer
✨Tip Number 1
Familiarize yourself with Look Ahead's mission and values. Understanding our commitment to social care and housing will help you align your responses during the interview, showcasing how your personal values resonate with ours.
✨Tip Number 2
Highlight your experience in managing housing services and dealing with arrears. Be prepared to discuss specific examples of how you've successfully handled similar situations in the past, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your leadership skills by preparing to discuss how you've motivated and mentored staff in previous roles. We value strong interpersonal skills, so think of examples that illustrate your ability to build credibility and influence others.
✨Tip Number 4
Research current housing legislation and best practices relevant to the role. Being knowledgeable about the latest developments will not only impress us but also show your commitment to continuous professional development in the housing sector.
We think you need these skills to ace Senior Housing & Income Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Housing & Income Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in housing management services, particularly any roles where you managed income collection or dealt with tenancy issues. Use specific examples to demonstrate your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Leadership Skills: Since the role involves line managing other Housing Officers, be sure to highlight your leadership experience. Discuss any previous roles where you motivated and mentored staff, and how you achieved positive outcomes through effective team management.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of Look Ahead's mission and values. Explain why you are passionate about making a difference in the community and how your skills align with their goals. This is your chance to show your personality and commitment to the role.
How to prepare for a job interview at Look Ahead Care and Support Careers
✨Show Your Compassion
As a Senior Housing & Income Officer, empathy is key. Be prepared to share examples of how you've handled sensitive situations with tenants, demonstrating your ability to be kind and compassionate.
✨Highlight Your Leadership Skills
Since you'll be managing a team of Housing Officers, discuss your experience in leading and mentoring staff. Provide specific instances where you motivated your team to achieve targets or improve performance.
✨Demonstrate Your Knowledge of Housing Legislation
Make sure to brush up on current housing legislation and best practices. Be ready to discuss how you have applied this knowledge in previous roles, especially in relation to income collection and tenancy management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about challenging situations you've faced in housing management, particularly around arrears or compliance issues, and how you resolved them.
