Employee Relations Specialist
Hybrid Working Policy – 2 days on Site, 3 days WFH
Location: Manchester, UK
The EMEA Employee Relations Specialist is responsible for investigating, manging and resolving employee relations cases across multiple countries within EMEA. The role partners closely with HR Business Partners, managers, Legal, and Ethics & Compliance to ensure consistent application of policies, effective risk assessment, and alignment on case outcomes, while contributing to a positive employee experience
Collaborating closely with key cross-functional stakeholders, you will have a direct voice in establishing best practices and embedding scalable, high-impact ER solutions across diverse international markets.
What you will get:
- An agile career and dynamic working culture
- An inclusive and ethical workplace
- A variety of benefits tailored to your localality.
- Access to global benefits via https://www.lonza.com/careers/benefits
What you will do:
- Own assigned ER cases from intake through resolution and closure, ensuring timely, consistent, and compliant handling
- Manage a portfolio of ER matters across defined complexity (e.g. grievances, conduct, disciplinary, policy-related concerns).
- Draft clear, structured investigation summaries and documentation for review and decision-making.
- Provide clear guidance to managers and employees on ER processes, policies, and expectations.
- Support managers on routine ER matters (e.g. conflict resolution, disciplinary actions, employee concerns).
- Maintain accurate, confidential, and audit ready case documentation in the case management system.
- Follow defined SOPs, governance standards, and documentation requirements
What we are looking for:
- Min 5 years of relevant experience in Employee Relations, HR investigations or a related HR role supporting employees within a European or multinational environment, preferable for UK, Netherlands, Belgium, Spain or Switzerland.
- Hands‑on experience managing employee relations cases and supporting workplace investigations.
- Experience with HR case management systems (e.g. Workday, ServiceNow) and structured ER processes preferred.
- Hands‑on experience managing employee relations cases and supporting workplace investigations.
- Practical knowledge of employment law, employee relations principles and local consultation requirements within one or more of the countries supported by the role.
- Effective stakeholder communication and collaboration across HR and business team
- Conflict resolution skills and ability to support managers on employee matters
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Reference: R80520
You will feel at home at Lonza if you:
- Take ownership, step forward, and enjoy meaningful responsibility
- Love solving problems and thrive in a complex, fast-moving environment
- Are curious, always looking to learn and improve
- Work collaboratively, contributing to something bigger than yourself
- Are motivated to make a difference through work that impacts customers and their patients
Why Lonza:
We are a place of unique opportunity, where your ideas, expertise and ambition can make a real difference. Here, will have the freedom to grow, the support to succeed and the chance to contribute to work that matters.
We are the makers of the medicines of tomorrow.
Employee Relations Specialist in Manchester employer: Lonza
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