At a Glance
- Tasks: Join a dynamic team to support customers and manage maintenance tasks efficiently.
- Company: A growing property repair and maintenance company focused on customer satisfaction.
- Benefits: Enjoy competitive salary, annual bonuses, 20 days holiday, and Friday breakfasts.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Excellent customer service skills and strong organisational abilities are essential.
- Other info: Internal training provided; experience in property sector preferred but not required.
The predicted salary is between 22000 - 28000 £ per year.
Maintenance Administrator Leeds, West Yorkshire – Office-Based Salary: £26,000 to £28,000 (depending on experience) Permanent, Monday to Friday, 8:30am–5:30pm Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds. About us We’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally. As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams. The Role As part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively. Your main duties will include: * Acting as the first point of contact for tenants, clients, and contractors. * Logging and managing maintenance tasks accurately and efficiently. * Liaising with engineers and internal teams to coordinate work. * Maintaining detailed records and file notes. * Providing exceptional customer service and administrative support. This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment. Requirements * Excellent customer service and communication skills. * Strong organisational skills and attention to detail. * Confident multitasker with a proactive, problem-solving mindset. * Computer literate and comfortable using multiple systems. * Works well independently and as part of a team. * Experience in the property or maintenance sector is helpful but not essential. We’re looking for someone who brings a positive attitude, energy, and professionalism to the role. Why join us? * Full training and ongoing support. * Competitive salary with annual performance and pay reviews. * Annual bonus (performance-based). * Company mobile phone (after probation). * 20 days’ holiday bank holidays, increasing after 2 years’ service. * Friday breakfasts – a small perk we all look forward to! * A supportive team environment and genuine opportunities to progress. If you think this sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful
Maintenance Administrator employer: Lonsdale Contracts
Contact Detail:
Lonsdale Contracts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator
✨Tip Number 1
Familiarise yourself with the property repair and maintenance industry. Understanding common terminology and processes will help you communicate effectively during interviews and demonstrate your interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role is heavily customer-focused, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous positions.
✨Tip Number 3
Showcase your organisational skills by discussing any tools or methods you use to manage tasks and priorities. This could include software you've used or techniques for staying organised in a fast-paced environment.
✨Tip Number 4
Prepare questions about the team dynamics and company culture. Asking insightful questions can demonstrate your enthusiasm for the role and help you assess if it's the right fit for you.
We think you need these skills to ace Maintenance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in administration or coordination. Use specific examples that demonstrate your organisational abilities and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Maintenance Administrator role. Emphasise your communication skills and ability to work in a fast-paced environment, as well as your enthusiasm for the property sector.
Showcase Relevant Experience: If you have experience in similar roles, be sure to detail this in your application. Mention any specific achievements or projects that illustrate your capability in managing tasks effectively and providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lonsdale Contracts
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to discuss your previous experiences in providing excellent customer service. Share specific examples of how you've handled challenging situations and ensured customer satisfaction.
✨Demonstrate Organisational Skills
The job requires exceptional organisational skills. During the interview, highlight instances where you successfully managed multiple tasks or projects simultaneously. This will show that you can thrive in a fast-paced environment.
✨Communicate Clearly and Effectively
As a Maintenance Administrator, clear communication is key. Practice articulating your thoughts and ideas concisely. Be ready to answer questions clearly and ask insightful questions about the role and the company.
✨Research the Company and Role
Before the interview, take some time to research the property repair and maintenance company. Understand their values, services, and any recent news. This knowledge will help you tailor your answers and demonstrate your genuine interest in the position.