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- Tasks: Join a dynamic team managing customer support and administrative tasks in property maintenance.
- Company: A growing property repair and maintenance company based in Leeds.
- Benefits: Enjoy competitive salary, annual bonuses, 20 days holiday, and Friday breakfasts.
- Why this job: Be part of a close-knit team with opportunities for growth and internal training.
- Qualifications: Excellent customer service skills and strong organisational abilities are essential.
- Other info: Office-based role with a supportive environment and a company mobile after probation.
The predicted salary is between 22000 - 24000 £ per year.
Maintenance Administrator
Leeds, West Yorkshire – Office-Based
Salary: £26,000 to £28,000 (depending on experience)
Permanent, Monday to Friday, 8:30am-5:30pm
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.
About us
We\’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.
As our business continues to grow, we\’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.
The Role
As part of our friendly, close-knit team, you\’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.
Your main duties will include:
- Acting as the first point of contact for tenants, clients, and contractors.
- Logging and managing maintenance tasks accurately and efficiently.
- Liaising with engineers and internal teams to coordinate work.
- Maintaining detailed records and file notes.
- Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.
Requirements
- Excellent customer service and communication skills.
- Strong organisational skills and attention to detail.
- Confident multitasker with a proactive, problem-solving mindset.
- Computer literate and comfortable using multiple systems.
- Works well independently and as part of a team.
- Experience in the property or maintenance sector is helpful but not essential.
We\’re looking for someone who brings a positive attitude, energy, and professionalism to the role.
Why join us?
- Full training and ongoing support.
- Competitive salary with annual performance and pay reviews.
- Annual bonus (performance-based).
- Company mobile phone (after probation).
- 20 days\’ holiday + bank holidays, increasing after 2 years\’ service.
- Friday breakfasts – a small perk we all look forward to!
- A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click \’Apply Now\’ and submit us your CV with a brief note about why you would be a great addition to our team.
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Maintenance Administrator employer: Lonsdale Contracts
Contact Detail:
Lonsdale Contracts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator
✨Tip Number 1
Familiarise yourself with the property repair and maintenance industry. Understanding common terminology and processes can help you engage in meaningful conversations during interviews, showcasing your interest and initiative.
✨Tip Number 2
Highlight your customer service experience in any previous roles. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues, as this is crucial for the Maintenance Administrator position.
✨Tip Number 3
Demonstrate your organisational skills by preparing a brief outline of how you would manage multiple tasks in a fast-paced environment. This could be a great talking point in your interview, showing that you can think on your feet.
✨Tip Number 4
Network with professionals in the property sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the role.
We think you need these skills to ace Maintenance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. Use specific examples that demonstrate your ability to manage multiple tasks effectively in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Maintenance Administrator role. Mention your enthusiasm for working in a team and your commitment to providing excellent customer service.
Highlight Relevant Experience: Even if you don't have direct experience in the property sector, emphasise any transferable skills from previous roles. Focus on your ability to support customers and manage administrative tasks efficiently.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Lonsdale Contracts
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to discuss your previous experiences in providing excellent customer service. Share specific examples of how you've handled challenging situations and ensured customer satisfaction.
✨Demonstrate Organisational Skills
The job requires exceptional organisational skills. During the interview, highlight instances where you successfully managed multiple tasks or projects simultaneously. This will show that you can thrive in a fast-paced environment.
✨Communicate Clearly and Effectively
As a Maintenance Administrator, clear communication is key. Practice articulating your thoughts and ideas concisely. Be ready to explain how you would communicate with tenants, clients, and contractors to ensure smooth operations.
✨Research the Company and Role
Before the interview, take some time to research the company and its values. Understanding their approach to property maintenance and customer service will help you tailor your responses and demonstrate your genuine interest in the role.
