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- Tasks: Coordinate the busy Minor Surgery department and manage patient appointments.
- Company: Join a friendly team at Longview Surgical Services in Huyton.
- Benefits: Flexible hours, supportive environment, and opportunity to make a difference.
- Why this job: Be the first point of contact and help patients navigate their care journey.
- Qualifications: Experience with Microsoft Word and Excel; NHS experience is a plus.
- Other info: Great chance to develop your skills in a dynamic healthcare setting.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a service co-ordinator which has arisen at Longview Surgical Services - 30 hours per week Monday to Friday. We are looking for an enthusiastic and dynamic individual to run our busy Minor Surgery department, serving the local community.
The candidate will be responsible for the running of the Minor Surgery reception, as well as managing the administration including:
- Managing incoming referrals
- Arranging appointments
- Scanning and managing case notes
- Managing follow-ups
The candidate will work directly under the supervision of the Surgical Services and ENT clinicians. Experience with Word and Excel is required; Emis experience preferred but not essential.
Main duties of the job:
- Act as first point of contact for all forms of communication for the Clinicians and their team.
- Monitor the appointment schedule of the clinical team.
- Communicate appointment and admission related information to patients and/or carers.
- Manage the clinical stock inventory.
- Support the administrative pathway ensuring patients are seen within the mandatory waiting time target.
- Produce clinical letters and liaise with external colleagues such as GP surgeries and local hospitals.
About us: We provide a Minor Surgery and ENT service to all neighbouring GP practices, based at Longview Surgical Services in Huyton. We are a small, friendly team of receptionists/administrators and clinicians, looking for an enthusiastic, confident, flexible individual to support our team.
Job responsibilities:
- Assist the Co-ordinator in providing an efficient service to the Minor Surgery team.
- Acting as first point of contact for service users.
- Liaising with local GP surgeries and hospitals.
- Managing incoming referrals and follow-up appointments.
- Providing excellent customer service to patients.
- Administration including managing Emis appointment system, typing of clinical letters, maintaining spreadsheets, scanning documents, sending and receiving emails.
- Liaising with internal and external colleagues.
Person Specification:
- Experience with Microsoft Word and Excel is required.
- Experience in an NHS setting.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Minor Surgery Co-ordinator in Huyton employer: Longview Medical Centre
Contact Detail:
Longview Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Minor Surgery Co-ordinator in Huyton
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Longview Surgical Services. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of minor surgery processes and patient management. We want you to show that you're not just enthusiastic but also knowledgeable about the role!
✨Tip Number 3
Practice your communication skills! As the first point of contact, you'll need to convey information clearly and confidently. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our friendly team at Longview Surgical Services.
We think you need these skills to ace Minor Surgery Co-ordinator in Huyton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. We want to see how your skills match the needs of our Minor Surgery department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how you can contribute to our friendly team at Longview Surgical Services.
Show Off Your Tech Skills: Since we use Word, Excel, and Emis, mention any experience you have with these tools. If you’ve got examples of how you’ve used them effectively, even better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Longview Medical Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Minor Surgery Co-ordinator. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like managing appointments and liaising with clinicians.
✨Brush Up on Your Tech Skills
Since experience with Word and Excel is required, take some time to practice using these tools. Be ready to discuss how you've used them in previous roles, especially in an NHS setting, as this will show you're prepared for the administrative side of the job.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past where you successfully managed a busy reception or handled difficult situations with patients, as this will demonstrate your capability to thrive in a dynamic environment.
✨Show Enthusiasm and Flexibility
The team is looking for someone enthusiastic and flexible, so be sure to convey your passion for the role and your willingness to adapt. Share any relevant experiences that highlight your ability to work well under pressure and support your colleagues effectively.
