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- Tasks: Engage with customers, share your passion for luxury items, and create memorable experiences.
- Company: Join Long's Jewelers, a leader in fine jewelry and luxury timepieces.
- Benefits: Enjoy a comprehensive benefits package, including health insurance and 401(k) options.
- Why this job: Be part of a vibrant team that celebrates special moments and fosters customer relationships.
- Qualifications: Prior luxury retail experience is preferred; a passion for fine jewelry is essential.
- Other info: Full-time role with occasional weekend shifts; perfect for those eager to grow in retail.
The predicted salary is between 36000 - 60000 £ per year.
2 days ago Be among the first 25 applicants
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Direct message the job poster from Long\’s Jewelers
Human Resources Director at Long\’s Jewelers
Luxury Sales Professional – All Long\’s Locations, including Burlington, Peabody and Nashua, NH
Do you have… a passion for fine jewelry and luxury timepieces?… a passion for making people happy? … an ambition to advance a career in retail?
Due to growth, Long’s is seeking Luxury Sales Professionals for our Burlington, Peabody, and Nashua, NH locations. This position is ideal for someone who excels at providing unparalleled customer experiences, celebrating life’s most special moments with our clients. This role is fully immersed in being the best possible Long’s ambassador and will eagerly share their knowledge and passion for fine jewelry and luxury timepieces with both perspective and beloved clients. Success in this role will see a consistent growth in individual contribution to the business, as well as increased cross-sectional knowledge of jewelry and timepieces.
Essential Job Functions / Core Responsibilities:
- Cultivate on-going relationships with customers with a focus on return visits and future purchasing opportunities.
- Demonstrate successful outreach to potential and existing customers through proactive Relationshipping and consistent use of CRM system.
- Achieve sales and growth objectives by focusing on the best-possible customer experience through storytelling, personalized service, and authentic interactions with every customer.
- Embrace continuous learning across all product lines and categories, including stones, metals, settings, brands, timepieces, etc…
- Assist with daily opening and closing tasks, including inventory counts and set up/break down of on-floor product.
- Consistently exhibit a professional manner and composure with all customers, peers, and management.
- Uphold and practice recommended operational guidelines and proactively communicate with leadership to best support the company and/or the customer.
Required Skills and Experience:
- Prior experience in luxury retail product sales. Prior fine jewelry and/or luxury timepieces preferred.
- Must have a passion for fine jewelry and luxury timepieces.
- Proven ability to grow YOY sales and customer base over time, with a strong desire to build ongoing customer relationships.
- Ability to grasp product details and be able to communicate what makes a product or vendor unique and of value.
- Ability to work in a team setting and to embrace Long’s values.
- Must be able to stand and walk for extended periods of time during sales floor shifts.
- Strong communication skills with the ability to always represent Long’s in the utmost professional manner.
This is a Full-Time position and will require occasionally working on weekends and some early evenings. This position comes with a comprehensive benefits package.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Customer Service
-
Industries
Retail Luxury Goods and Jewelry, Hospitality, and Wholesale
Referrals increase your chances of interviewing at Long\’s Jewelers by 2x
Inferred from the description for this job
401(k)
Vision insurance
Medical insurance
Disability insurance
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Luxury Sales Professional employer: Long's Jewelers
Contact Detail:
Long's Jewelers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Professional
✨Tip Number 1
Familiarise yourself with the latest trends in luxury jewellery and timepieces. Being knowledgeable about current styles and brands will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Practice your storytelling skills! Customers love to hear the stories behind the pieces they are considering. Being able to share interesting anecdotes about the craftsmanship or history of a product can create a memorable experience.
✨Tip Number 3
Network within the luxury retail community. Attend local events or join online forums related to fine jewellery and luxury goods. Building relationships with industry professionals can provide valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or working part-time in a customer-facing role to hone your ability to connect with clients and provide exceptional service, which is crucial for this position.
We think you need these skills to ace Luxury Sales Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and customer service. Emphasise any previous roles where you successfully built customer relationships or achieved sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fine jewelry and luxury timepieces. Share specific examples of how you've provided exceptional customer experiences in the past, and explain why you're excited about the opportunity at Long's Jewelers.
Showcase Your Knowledge: Demonstrate your understanding of the luxury market by mentioning specific brands, products, or trends in your application. This shows that you are not only passionate but also knowledgeable about the industry.
Highlight Soft Skills: Since the role requires strong communication and relationship-building skills, make sure to highlight these in your application. Use examples that illustrate your ability to connect with customers and work effectively in a team.
How to prepare for a job interview at Long's Jewelers
✨Show Your Passion for Luxury
Make sure to express your genuine enthusiasm for fine jewelry and luxury timepieces during the interview. Share personal stories or experiences that highlight your love for these products, as this will resonate with the hiring team at Long's Jewelers.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlight your ability to create memorable experiences and how you’ve gone above and beyond to ensure customer satisfaction.
✨Know Your Products
Familiarise yourself with different types of jewelry and luxury timepieces before the interview. Being able to discuss product details, unique features, and what makes them valuable will show your commitment to continuous learning and your readiness to represent Long's.
✨Exhibit Professionalism
Dress appropriately and maintain a professional demeanor throughout the interview. This role requires a polished image, so make sure to reflect that in your appearance and communication style, demonstrating that you can uphold Long's values.
