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- Tasks: Manage bookings, deliver exceptional guest relations, and support the F&B team.
- Company: Join a stylish boutique hotel and restaurant in the Ribble Valley.
- Benefits: Earn £12.46 per hour, enjoy flexible hours, tips, and team discounts.
- Why this job: Be at the heart of guest experiences and create memorable moments.
- Qualifications: Great communication skills and a passion for hospitality.
- Other info: Exciting opportunities for growth within a supportive team culture.
The predicted salary is between 12 - 16 £ per hour.
Longridge House is a 23‑bedroom boutique hotel, restaurant, and events venue set in the heart of the Ribble Valley. Part of the Elle R Leisure family, we’re creating something special – warm, stylish, and personal. We’re looking for a Guest Hospitality Host to join our team. You’ll be at the heart of the guest experience – from the first call or email to the final goodbye.
What you’ll be doing:
- Managing hotel and restaurant bookings, both online and over the phone
- Delivering exceptional guest relations – ensuring every stay or visit feels personal
- Hosting in the restaurant and greeting guests with genuine warmth and professionalism
- Providing support to the F&B team, from service assistance to helping with private events
- Working closely with the reception and management team to keep things running smoothly
What we’re looking for:
- A natural people person with great communication skills
- Experience in hospitality, ideally in hotels or restaurants
- Confident using booking and POS systems (training provided)
- Someone who takes pride in creating memorable guest experiences
- Flexible, reliable, and happy to get stuck in wherever needed
Why join us:
- £12.46 per hour, approx 30 hours per week on a flexible zero‑hours contract
- Be part of an exciting new chapter within the Elle R Leisure group
- Competitive pay and tips
- Great team culture and development opportunities
- Meals on duty, team discounts across our venues, and free parking
If you’re friendly, organised, and passionate about hospitality, we’d love to hear from you.
Host in Preston employer: Longridge House
Contact Detail:
Longridge House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Preston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Longridge House and the Elle R Leisure family. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Practice your people skills! Since you'll be at the heart of guest experiences, think about how you can demonstrate your communication skills. Role-play common scenarios with friends or family to get comfortable with greeting guests and handling bookings.
✨Tip Number 3
Be ready to showcase your flexibility! In hospitality, things can change quickly. Prepare examples of times when you've adapted to unexpected situations or helped out in different roles. This will show that you're a reliable team player who can jump in wherever needed.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role right from the start!
We think you need these skills to ace Host in Preston
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Guest Hospitality Host. Highlight any relevant experience in hotels or restaurants, and showcase your communication skills. We love seeing how you can bring warmth and professionalism to our guest experience!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our exciting new chapter at Longridge House!
How to prepare for a job interview at Longridge House
✨Know the Venue Inside Out
Before your interview, take some time to research Longridge House. Familiarise yourself with its unique offerings, from the boutique hotel experience to the restaurant's menu. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Guest Hospitality Host, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your communication skills and how you create memorable experiences will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating guest interactions. Practice handling various scenarios, such as managing bookings or resolving guest complaints. This will demonstrate your readiness to tackle real-life situations in the hospitality environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
