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- Tasks: Manage bookings and deliver exceptional guest experiences with warmth and professionalism.
- Company: Join a stylish boutique hotel and restaurant in the heart of the Ribble Valley.
- Benefits: Earn £12.46 per hour, enjoy flexible hours, tips, meals on duty, and team discounts.
- Why this job: Be at the heart of hospitality and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for delivering outstanding service.
- Other info: Join a supportive team with exciting development opportunities in a vibrant environment.
The predicted salary is between 12 - 16 £ per hour.
Longridge House is a 23‑bedroom boutique hotel, restaurant, and events venue set in the heart of the Ribble Valley. Part of the Elle R Leisure family, we’re creating something special – warm, stylish, and personal. We’re looking for a Guest Hospitality Host to join our team. You’ll be at the heart of the guest experience – from the first call or email to the final goodbye.
What you’ll be doing:
- Managing hotel and restaurant bookings, both online and over the phone
- Delivering exceptional guest relations – ensuring every stay or visit feels personal
- Hosting in the restaurant and greeting guests with genuine warmth and professionalism
- Providing support to the F&B team, from service assistance to helping with private events
- Working closely with the reception and management team to keep things running smoothly
What we’re looking for:
- A natural people person with great communication skills
- Experience in hospitality, ideally in hotels or restaurants
- Confident using booking and POS systems (training provided)
- Someone who takes pride in creating memorable guest experiences
- Flexible, reliable, and happy to get stuck in wherever needed
Why join us:
- £12.46 per hour, approx 30 hours per week on a flexible zero‑hours contract
- Be part of an exciting new chapter within the Elle R Leisure group
- Competitive pay and tips
- Great team culture and development opportunities
- Meals on duty, team discounts across our venues, and free parking
If you’re friendly, organised, and passionate about hospitality, we’d love to hear from you.
Host employer: Longridge House
Contact Detail:
Longridge House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Longridge House and the Elle R Leisure family. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Practice your people skills! Since you'll be at the heart of guest experiences, think about how you can demonstrate your communication skills. Role-play common scenarios you might face as a Host, like greeting guests or handling bookings, to feel more confident when it counts.
✨Tip Number 3
Show off your flexibility! In hospitality, things can change quickly. Be ready to share examples of times you've adapted to new situations or helped out in different roles. This will highlight your reliability and willingness to get stuck in wherever needed.
✨Tip Number 4
Apply through our website! We want to make sure your application stands out, so head over to our site and submit your details directly. It’s a great way to show your enthusiasm for joining the Longridge House team and getting involved in this exciting new chapter.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Guest Hospitality Host. Highlight any relevant experience in hotels or restaurants, and mention specific skills that align with what we’re looking for, like communication and guest relations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your experience stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Longridge House.
How to prepare for a job interview at Longridge House
✨Know the Venue Inside Out
Before your interview, take some time to research Longridge House. Familiarise yourself with its unique offerings, from the boutique hotel experience to the restaurant's menu. This knowledge will not only impress the interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Guest Hospitality Host, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your communication skills and how you create memorable experiences will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating guest interactions. Practice handling various scenarios, such as managing bookings or resolving guest complaints. This will demonstrate your readiness to tackle real-life situations in the hospitality environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
