At a Glance
- Tasks: Collaborate with teams to manage performance and optimise service levels across contact channels.
- Company: Longreach Recruitment, a dynamic company based in Cardiff.
- Benefits: Competitive salary, bonus, corporate benefits, and hybrid working model.
- Other info: 12-month FTC with opportunities for growth and development.
- Why this job: Join a vibrant team and make a real impact on operational performance.
- Qualifications: Experience in real-time planning and strong analytical skills.
The predicted salary is between 30000 - 35000 £ per year.
Longreach Recruitment is seeking an experienced Real Time Planning Analyst for a 12-month FTC based in Cardiff. The successful candidate will collaborate with operational teams to manage performance against service levels across various contact channels.
This role offers a hybrid working model with 3 days onsite and 2 at home, and a competitive salary ranging from £30,000 to £35,000 based on experience, along with a bonus and corporate benefits.
Hybrid Real-Time Planning Analyst (12 Mon FTC) in Wales employer: Longreach Recruitment
Longreach Recruitment is an excellent employer that values collaboration and innovation, providing a supportive work culture where employees can thrive. With a hybrid working model, competitive salary, and opportunities for professional growth, this role in Cardiff offers a unique chance to make a meaningful impact while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Real-Time Planning Analyst (12 Mon FTC) in Wales
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by practising common questions related to real-time planning. We should also think of examples from our past experiences that showcase our skills in managing performance and collaborating with teams.
✨Tip Number 3
Show off your analytical skills during the interview! Be ready to discuss how you've used data to drive decisions in previous roles. This will help us stand out as candidates who can truly contribute to service level management.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the role can keep us fresh in their minds. Plus, it shows we’re genuinely keen on the opportunity!
We think you need these skills to ace Hybrid Real-Time Planning Analyst (12 Mon FTC) in Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hybrid Real-Time Planning Analyst role. Highlight relevant experience and skills that match the job description, especially those related to managing performance and collaborating with teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in real-time planning and how you can contribute to the team’s success at Longreach Recruitment.
Showcase Your Analytical Skills:Since this role involves performance management, be sure to showcase your analytical skills in your application. Provide examples of how you've used data to drive decisions or improve service levels in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Longreach Recruitment
✨Know Your Numbers
As a Real-Time Planning Analyst, you'll need to demonstrate your understanding of performance metrics. Brush up on key performance indicators (KPIs) relevant to contact centres and be ready to discuss how you've used data to drive improvements in the past.
✨Showcase Collaboration Skills
This role involves working closely with operational teams, so be prepared to share examples of how you've successfully collaborated in previous roles. Highlight any specific projects where teamwork led to improved service levels or efficiency.
✨Embrace the Hybrid Model
Since this position offers a hybrid working model, think about how you can effectively manage your time between onsite and remote work. Be ready to discuss your strategies for staying productive and connected with your team in both environments.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to real-time planning and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
