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- Tasks: Lead a team to create demand forecasts and resource plans for a multi-site contact centre.
- Company: Dynamic recruitment agency based in Cardiff with a focus on continuous improvement.
- Benefits: Competitive salary of £60,000-£70,000 and a flexible 50% hybrid work model.
- Why this job: Drive impactful change in a fast-paced environment while developing your leadership skills.
- Qualifications: Strong analytical skills, resource planning experience, and Excel proficiency.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
The predicted salary is between 60000 - 70000 £ per year.
A recruitment agency is seeking a Resource Planning & Forecasting Manager in Cardiff. The role involves leading a team to produce demand forecasts and resource plans for a multi-site contact centre. Candidates should have strong analytical skills, experience in resource planning, and proficiency in Excel. Offering a salary of £60,000-£70,000 with a 50% hybrid model, this position is ideal for those seeking to drive continuous improvement in a dynamic environment.
Strategic Contact Centre Resource Planning Lead in Cardiff employer: Longreach Recruitment
Contact Detail:
Longreach Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Contact Centre Resource Planning Lead in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in resource planning. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive decisions in past roles. This will help you stand out during interviews and show that you're ready to tackle the challenges of the role.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to resource planning and forecasting. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, it’s a great way to stay updated on new opportunities!
We think you need these skills to ace Strategic Contact Centre Resource Planning Lead in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in resource planning and forecasting. We want to see how your analytical skills shine through, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Strategic Contact Centre Resource Planning Lead role. Share your passion for continuous improvement and how you can contribute to our dynamic environment.
Show Off Your Excel Skills: Since proficiency in Excel is key for this role, consider including specific examples of how you've used Excel in your previous positions. We love seeing those data-driven insights that can help us make informed decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Longreach Recruitment
✨Know Your Numbers
As a Strategic Contact Centre Resource Planning Lead, you'll need to demonstrate your analytical skills. Brush up on key metrics related to demand forecasting and resource planning. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Excel Mastery is Key
Proficiency in Excel is a must for this role. Before the interview, make sure you can confidently talk about advanced Excel functions like VLOOKUP, pivot tables, and data visualisation techniques. Maybe even prepare a quick example of how you've used these skills in past projects.
✨Showcase Leadership Experience
Since you'll be leading a team, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated teams, managed conflicts, or implemented process improvements. This will show that you're not just a numbers person but also a great leader.
✨Emphasise Continuous Improvement
This role is all about driving continuous improvement. Think of specific instances where you've identified inefficiencies and implemented changes that led to better outcomes. Be ready to discuss your approach to fostering a culture of improvement within a team.
