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- Tasks: Join our security team to ensure a safe and welcoming environment for guests and staff.
- Company: Longleat, a unique attraction blending history and wildlife.
- Benefits: Enjoy 21 days holiday, free entry, discounts, and a pension scheme.
- Why this job: Work in a vibrant setting with animals and historic landscapes while making a difference.
- Qualifications: SIA security licence and proven experience in the security industry.
- Other info: Flexible shifts, great progression opportunities, and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a security officer to join our security team. The Longleat security team provides a safe and secure environment for our staff, visitors, and House collection 24 hours a day, with a focus on providing a warm welcome to guests whilst helping to deter crime and de-escalate confrontational situations.
Key Duties
- To liaise with colleagues at all levels on security issues across the Estate
- To maintain a friendly and supportive approach to solving issues
- To ensure security issues are dealt with calmly and efficiently with minimal disruption to the on-going business and our customers
- To actively support our colleagues and customers in the event of lost persons and lost property
- To provide rapid support for both colleagues and customers when requested
- To communicate clearly, courteously and effectively with all radio users
- To positively support the company’s growing corporate identity, to liaise with other departments in delivering functions and events and to provide out of hours security for these as directed by your line manager
- To meet, and exceed the Company’s customer service charter.
- To provide initial security advice and guidance to other teams when requested
- To openly respond to customers’ non-security needs when approached, providing a friendly and helpful attitude
- To communicate clearly, courteously and effectively with all customers, resolving all concerns and questions satisfactorily and when required, discreetly.
Security Duties Include But Are Not Limited To
- Monitor CCTV, operate CCTV cameras and associated equipment, alarms, road barriers and House entry in compliance with legislation and ensuring usage in a safe and professional manner
- Monitor park cameras and alert external security where required
- Maintain logs of all visitors, incidents and any other required records
- Oversee contractor movement to the estate
- Minimize potential security threats through patrolling
- Carry out pre-defined routines, taking personal ownership of issues whilst acting within strict guidelines for responses and behaviours
- Respond to alarm situations in the house in a timely manner
- Highlight and advise other departments on potential security risks
You Will Have
- Proven security industry experience
- SIA security licence
- A full valid UK, clean, driving licence
Key Competencies For The Role Are
- Self-sufficiency in working remotely and without direct supervision, with a can-do attitude.
- Computer literate with good working knowledge of M.S Word and Excel
- Willing to work on a variable shift pattern of 12 hour night shifts, with some short notice shift changes
- Able to demonstrate a proactive approach to problems as they arise, ensuring they are followed through to a positive conclusion
- Effective team player, with the ability to share information and workload
- Confident and authoritative demeanour, whilst still maintaining a customer-focused approach
- Energetic, friendly, and enthusiastic, also physically fit to meet the physical demands of the role
- Excellent communication skills, both written and oral, with the ability to listen and communicate at all levels, using language, eye contact and body language appropriately and effectively.
- Analytical and methodical approach to problems
- Able to act quickly and decisively and to work under pressure to meet deadlines
- Reliable and punctual
A Little About Us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus and boat.
With a core business of around 1 million guests every year, we are passionate about providing immersive experiences that bring family and friends together to create memories that will last a lifetime.
Our values
At Longleat, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
We offer a range of attractive benefits that include:
- 21 days holiday inclusive of bank holidays (based on shift pattern)
- Unlimited free entry to Longleat for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Annual passes for Friends and Family
- Discounts on food and beverages and retail merchandise
- 20% off VIP Experiences, 10% off Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.
Location: On Site – Longleat (Warminster, Wiltshire, BA12 7NW)
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Security Operative employer: Longleat
Contact Detail:
Longleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operative
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Longleat on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle confrontational situations or lost property. We want to see your calm and collected side!
✨Tip Number 3
Show off your customer service skills! Remember, as a Security Operative, you'll be the friendly face of Longleat. Share examples of how you've helped customers in the past during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Longleat team.
We think you need these skills to ace Security Operative
Some tips for your application 🫡
Show Your Security Experience: Make sure to highlight your proven security industry experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant details!
Be Personable: Since we value a friendly and supportive approach, let your personality shine through in your written application. Use a warm tone and show us how you can connect with both colleagues and customers.
Tailor Your Application: Take a moment to tailor your application to the specific duties and competencies mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Longleat
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key duties of a security operative, like monitoring CCTV and responding to alarms. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with guests, highlight your customer service experience. Prepare examples of how you've handled difficult situations or provided support in previous roles. A friendly and helpful attitude is key!
✨Demonstrate Team Spirit
This position requires effective teamwork, so be ready to share instances where you've collaborated successfully with others. Talk about how you communicate clearly and support your colleagues, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various security situations, such as dealing with lost property or managing confrontational guests. Practising these responses can help you feel more prepared and confident.