Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with guests as Santa, creating magical experiences and handing out presents.
- Company: Longleat, a unique attraction blending history and wildlife.
- Benefits: 29 days holiday, free entry to Longleat, discounts, and progression opportunities.
- Why this job: Be part of a festive experience in a stunning environment while making memories for families.
- Qualifications: Customer service experience, team player, and strong interpersonal skills.
- Other info: Fixed-term contract with flexible working hours and a fun, dynamic atmosphere.
What does this role entail?
The Santa Express experience is a long-established attraction at Longleat. The train departs from the Longleat railway station in the Main Square and travels past half mile lake and through the tunnel. The highlight of the journey is the arrival at Santa\’s snowy Grotto, deep in the forest. A Special Elf greets every train and escorts the guests up to the Grotto, where Santa greets all families and hands out presents to all the boys and girls.
Key Duties Will Include
To fully engage with all guests throughout the duration of their time with Santa and have the ability to appropriately ad-lib and respond to individual guest\’s questions and comments, ensuring their experience is a magical one and to provide a Guest focused service at all times ensuring that all work is completed to the highest standards of the brand.
- Due to the daily schedule of trains, you must have strong time keeping skills and be confident in sticking to a tight time schedule.
- Represent the Company at all times by being smart in appearance and presentable whilst behaving in an appropriate manner in line with our cultural values.
- To fully support the Grotto Team Leader in all aspects of the Grotto Operation, including helping with the preparation of presents and the whole grotto area ready for daily operation.
- As well as delivering the role of Santa you will be required to support the attractions department in other roles as and when required by your Line Manager, this will include working outside in all weather conditions.
- Work in a responsible and safe manner at all times adhering to Health & Safety, safe working practices and Company Policies and Procedures.
- Due to the sensitive nature of this role, you will be required to have an understanding of child safeguarding.
About You
- Previous experience in customer service environment
- Able to work on a rota basis including weekends as required
- Can demonstrate team working skills
- Strong interpersonal skills
- Outgoing and enthusiastic personality
- Ideally you will have previous experience in similar role
A Little About Us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Our values
We believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You Will Receive Attractive Benefits That Include
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years\’ service.
- Unlimited free entry to Longleat for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.
Your contract
This is a fixed term contract from on or close to 27th October 2025 and ending 24th December 2025, with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
Sounds great How do I apply?
If you are interested in this role, please apply online. Interviews may take place on a rolling basis. We reserve the right to close this advertisement early if enough suitable applicants are received.
No Agency Please.
Santa employer: Longleat
Contact Detail:
Longleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Santa
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Longleat's social media and website. This will help you understand their values and culture, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your storytelling skills! As Santa, you'll need to engage with guests and create magical moments. Think of fun anecdotes or ways to interact with kids that showcase your personality.
✨Tip Number 3
Be punctual and prepared! Since timekeeping is crucial for this role, make sure you arrive early for your interview. It shows you're serious about sticking to schedules, just like you would as Santa.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Longleat team and ready to bring joy to families this festive season.
We think you need these skills to ace Santa
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role of Santa and how you can create magical experiences for our guests.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in customer service or have a knack for engaging with kids, shout about it! We love seeing how your skills match what we're looking for.
Keep It Professional: While we want to see your fun side, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. First impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Longleat team. We can’t wait to hear from you!
How to prepare for a job interview at Longleat
✨Know Your Santa Story
Before the interview, brush up on your knowledge of Santa and the magic of Christmas. Be ready to share how you would engage with guests and create a memorable experience for families. Think about fun anecdotes or ways to respond to common questions kids might ask!
✨Dress the Part
Since you'll be representing Santa, make sure to dress smartly and presentably for the interview. Even if you're not in costume, showing that you understand the importance of appearance will reflect well on your commitment to the role.
✨Show Off Your People Skills
This role is all about engaging with guests, so be prepared to demonstrate your strong interpersonal skills. Practice answering questions in a friendly and enthusiastic manner, and think of examples from past experiences where you've provided excellent customer service.
✨Time Management is Key
Given the tight schedule of train departures, highlight your timekeeping skills during the interview. Share specific examples of how you've successfully managed your time in previous roles, ensuring that you can stick to a schedule while still providing a magical experience for guests.
