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- Tasks: Deliver outstanding service and create memorable guest experiences in a vibrant café environment.
- Company: Join the energetic Cheddar team at Gough’s Café.
- Benefits: Enjoy 29 days holiday, discounts, and free entry to attractions.
- Other info: Flexible hours with opportunities for growth and perks at work.
- Why this job: Be part of a fun team and make a real difference to guests' visits.
- Qualifications: Customer service experience is a plus, but enthusiasm is key!
The predicted salary is between 10 - 12 ÂŁ per hour.
We have an exciting opportunity for an enthusiastic Food & Beverage Team Member to join our team on a fixed‑term basis. If you enjoy the energy of a busy, guest‑facing environment where great service is at the heart of everything you do, this could be the perfect role for you. Based in the vibrant setting of Gough’s Café, no two days are the same—offering variety, pace, and a role where you can genuinely make a difference to the guest experience. You’ll play a key part in creating memorable visits through excellent service, strong product knowledge, and maintaining high standards of cleanliness and presentation across all food and beverage areas.
Key Responsibilities
- Deliver outstanding guest service at all times
- Develop a strong knowledge of products to confidently advise and assist guests
- Operate tills in line with cash handling procedures
- Clear and clean tables efficiently
- Maintain clean, tidy, and well‑presented front‑of‑house areas
- Support sales through effective stock replenishment and upselling
- Minimise waste and accurately record end‑of‑day figures
- Ensure all service areas meet internal hygiene and audit standards
- Handle and maintain equipment safely and correctly
About You
- Previous customer service experience is desirable but not essential
- Experience in a food and beverage environment would be an advantage, although full training will be provided
- Energetic, enthusiastic, and passionate about delivering great service
- Confident communicator with a friendly and approachable manner
- A strong team player who can also work well under pressure
- Reliable, honest, and takes pride in their work
- Flexible and willing to work weekends, evenings, and additional hours when required
Your Contract
This is a fixed‑term contract working 14 hours per week until 7th September 2026. Shifts are worked on a 7‑day rota, including weekends, bank holidays, and evenings. Typical shifts range between 8:00am and 8:00pm, depending on operational requirements.
Why join the Cheddar team?
You will receive attractive benefits that include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat and Cheddar Gorge and Caves for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on Longleat VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistance Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
Food & Beverage Team Member in Cheddar employer: Longleat
Contact Detail:
Longleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Cheddar
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gough’s Café and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their energetic environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you delivered great service or handled tough situations. Being able to share these stories will make you stand out as a confident communicator.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team, let your passion for food and beverage shine through. A positive attitude can go a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cheddar team and ready to dive into this exciting role.
We think you need these skills to ace Food & Beverage Team Member in Cheddar
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for food and beverage shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Highlight Relevant Experience: Even if you don’t have direct experience in food and beverage, share any customer service roles you've had. We love seeing how your skills can translate into delivering great service at Gough’s Café!
Be Personable: Use a friendly tone in your application. We’re looking for someone who can connect with guests, so let your personality come through in your writing. A warm approach goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Longleat
✨Know Your Menu
Familiarise yourself with the food and drink offerings at Gough’s Café. Being able to confidently discuss menu items and make recommendations will show your enthusiasm and product knowledge, which is key for this role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, these stories will highlight your suitability for a guest-facing role.
✨Demonstrate Team Spirit
This role requires a strong team player. Be ready to discuss how you’ve collaborated with others in previous jobs. Emphasising your ability to work well under pressure while supporting your colleagues will resonate well with the interviewers.
✨Be Flexible and Enthusiastic
Express your willingness to work varied shifts, including weekends and evenings. Show your passion for the role and the energy you bring to a busy environment. A positive attitude can make a big difference in how you’re perceived during the interview.