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- Tasks: Join our team to create unforgettable experiences for guests during the festive season.
- Company: Exciting venue with historic landscapes and exotic animals.
- Benefits: Competitive pay, free entry to Longleat, discounts, and holiday perks.
- Why this job: Make a positive impact while working in a fun, dynamic environment.
- Qualifications: Passion for guest experience; no prior experience needed.
- Other info: Flexible hours available; perfect for students and part-time workers.
Seasonal Team Member – Winter Season (Nov-Dec 2025)
We offer a unique work environment, surrounded by historic landscapes, listed buildings, exotic animals and the famous lanterns of the Festival of Light.
Discover the perfect fit for you with our diverse range of roles and flexible hours. Whether you prefer weekend, weekday or school holiday shifts, we have something to accommodate your schedule. Previous experience is not necessary; all we ask for is a genuine passion for brightening people’s days and a desire to make a positive impact.
Roles Available
- Food and Beverage Team Member
You’ll enjoy a busy guest‑facing role delivering outstanding service across our food outlets, from serving in our flagship Chameleon Tree restaurant to selling snacks at the African Village overlooking the Giraffes and Zebras.
- Retail Team Member
Working across our varied retail shops, you’ll engage guests, welcome them to the store, help them pick their souvenirs and serve them at the till.
- Guest Experience
You will ensure an efficient, cheerful and courteous service, welcoming guests at the arrivals booths, answering and resolving all enquiries, meeting VIP and accommodation guests at the hub, and responding to questions via e‑mail, social media or telephone in our contact centre. Experience in a customer service environment is required.
- Park Services Team Member
You will play a crucial role in keeping the park clean and presentable, primarily focusing on the cleansing of guest toilet blocks around our site. Alternatively you may be posted around access points or car parking points to direct traffic.
- Attractions Team Member
Working on one or more of our beloved Longleat attractions, including the Adventure Castle, Rocking Rhino and the Hedge Maze, you will help create fun and excitement for families visiting Longleat.
- Kitchen Production Team Member
You’ll be at the heart of our diverse kitchen outlets, providing guests with delicious food that caters to every taste. A great opportunity to work in a high‑volume, fast‑paced kitchen environment with full training provided.
Requirements
- A passion for delivering a great guest experience and willing to go out of your way to do so
- A good team player with excellent interpersonal skills
- Ability to remain calm and efficient under pressure
- Excellent communication skills with a confident and friendly nature
- Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
- You must be aged 16 or above as of 31 August this year
Benefits and Compensation
- Competitive hourly pay rates:
- 16–17 years: £10.30
- 18–20 years: £11.00
- 21+ years: £12.21
- 29 days holiday inclusive of bank holidays
- Unlimited free entry to Longleat for employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Longleat Membership for friends and family
- Discounts on food, beverages and retail merchandise
- 20% off VIP Experiences, 10% off accommodation stays
- Employee Assistant Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work and great progression opportunities
- Gain an internal endorsement for re‑hire of future vacancies
Contract Details
Contracts are available on a fixed‑term basis up until 4 January 2026. Various working hours on a 7‑day rota, including weekends, evenings and bank holidays as required. Full and part‑time hours are available. The earliest start time could be 8 am and the latest finish up to 8 pm, varying in accordance with departmental rotas. Positions are available to start from late October; earlier starts may also be available.
How to Apply
If you are interested in this role, it is very quick to apply online. Simply complete a short form and upload your CV. If you don’t have a CV, download the application form on this advert and upload it instead.
You will be invited to a Recruitment Event during October or November, where you can meet managers running our various operations and find out more about the park while completing a group activity or two.
Seniority level
Entry level
Employment type
Part‑time
Job function
Customer Service
#J-18808-Ljbffr
Seasonal Team Member - Winter Season (Nov-Dec 2025) employer: Longleat Enterprises Ltd
Contact Detail:
Longleat Enterprises Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - Winter Season (Nov-Dec 2025)
✨Tip Number 1
Get ready to shine at those recruitment events! We recommend doing a bit of homework on the roles available and the park itself. This way, you can show off your enthusiasm and ask insightful questions that’ll impress the managers.
✨Tip Number 2
Practice makes perfect! Before the event, try role-playing common interview questions with a friend. This will help you feel more confident when it’s your turn to chat with the hiring managers about how you can brighten guests' days.
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, looking smart can make a great first impression. We want you to feel good and confident while showcasing your personality!
✨Tip Number 4
Don’t forget to follow up! After the recruitment event, shoot a quick thank-you email to the managers you spoke with. It shows your appreciation and keeps you fresh in their minds as they make their decisions.
We think you need these skills to ace Seasonal Team Member - Winter Season (Nov-Dec 2025)
Some tips for your application 🫡
Show Your Passion: When filling out your application, let your enthusiasm shine through! We want to see your genuine passion for brightening people’s days and making a positive impact. A little personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the role you're applying for. Highlight any relevant skills or experiences that align with the job description. Even if you don’t have direct experience, showcase your customer service skills and teamwork abilities.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy. Just fill out the short form and upload your CV or application form. We can’t wait to meet you at our Recruitment Event!
How to prepare for a job interview at Longleat Enterprises Ltd
✨Know the Role Inside Out
Before your interview, take some time to really understand the different roles available, like Food and Beverage Team Member or Guest Experience. Familiarise yourself with what each position entails and think about how your skills and passion for guest service can shine in those areas.
✨Show Your Enthusiasm
This job is all about brightening people's days, so let your genuine passion for customer service come through. Share examples of times you've made someone's day better, whether it's through a friendly chat or going the extra mile to help someone out.
✨Prepare for Group Activities
Since you'll be participating in group activities during the Recruitment Event, practice working collaboratively with others. Think about how you can contribute positively to a team, and be ready to showcase your interpersonal skills in a fun and engaging way.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process, what a typical day looks like, or how the team celebrates successes. It’s a great way to demonstrate your enthusiasm and commitment.