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- Tasks: Engage with visitors, provide tours, and ensure a clean, safe environment.
- Company: Join the iconic Cheddar Gorge and Caves team in a stunning natural setting.
- Benefits: Enjoy 29 days holiday, competitive pay, and a unique work atmosphere.
- Why this job: Be part of an unforgettable experience while sharing history and nature with guests.
- Qualifications: Great customer service skills and a passion for history and the outdoors.
- Other info: Work in a breathtaking location with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We are delighted to offer an opportunity for a General Assistant to join our team at Cheddar Gorge and Caves! This diverse role, offered on a fixed-term basis, would suit individuals who love variety, history, the outdoors, as well as communicating and sharing experiences with visitors with the enthusiasm that gives our guests an unforgettable day.
Reporting to the Assistant Operations Manager, you’ll be the first point of contact for our guests, correctly informing them of the activities on offer whilst ensuring that the site is clean and safe for guests, visitors and colleagues. The work is varied with elements of routine and reactiveness, working throughout all of the 3 operational departments at Cheddar including operations, retail (Gift Shop) and Food & Beverage (Café).
Key duties will include:
- To provide at all times the highest standard of service to customers in a polite, courteous and helpful manner.
- To ensure the highest standards of presentation and cleanliness throughout the premises.
- To have a good knowledge of Cheddar Gorge and Caves, its attractions and history.
- To provide guided tours and interpretation in the Caves and the Museum including fire lighting and flint knapping.
- To understand and have the ability to deliver food service safety compliance to the requirements of the Longleat food corporate policy.
- To assist with the rotation of stock, reporting any short dated lines to the retail office.
- To operate the tills and be responsible for the security and accounting of all moneys handled during transactions in line with the cash handling procedure.
What will I need to be considered for this vacancy?
- Self-motivated with excellent customer service skills.
- Experience of providing tours or sharing verbal information to groups of people.
- Experience of communicating with the general public.
- Excellent written and verbal communication skills.
- Able to work outside in all weathers.
- Knowledge of pre-history, geology, Victorian history.
- Experience of till operation.
Cheddar Gorge and Caves is a world-famous site set in an Area of Outstanding Natural Beauty and is one of Britain's most spectacular natural landmarks. Being England's largest gorge, with a depth of 400ft and a length of 3 miles, this site presents an unforgettable experience for visitors throughout the year.
This unique work environment will immerse you in the breath-taking scenery of awe-inspiring cliffs and remarkable subterranean stalactite show caves, holding numerous fascinating secrets about our prehistoric ancestors and serving as a central location for caving and rock climbing enthusiasts worldwide.
You will receive attractive benefits that include: 29 days holiday inclusive of
General Assistant in London employer: Longleat Enterprises Ltd
Contact Detail:
Longleat Enterprises Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in London
✨Tip Number 1
Get to know Cheddar Gorge and Caves inside out! Brush up on its history, attractions, and any fun facts you can share. This will not only impress during interviews but also help you connect with visitors when you're on the job.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with handling different types of guests. Remember, a friendly smile and a helpful attitude go a long way in making someone's day unforgettable.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees at Cheddar Gorge and Caves through social media. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Cheddar team. Let’s make it happen!
We think you need these skills to ace General Assistant in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for history and the outdoors shine through! We want to see how excited you are about sharing experiences with our guests at Cheddar Gorge and Caves.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any relevant experience. We love seeing how your background fits with the diverse role of a General Assistant!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our amazing team.
How to prepare for a job interview at Longleat Enterprises Ltd
✨Know Your Stuff
Make sure you brush up on the history and attractions of Cheddar Gorge and Caves. Being able to share interesting facts and stories will not only impress your interviewers but also show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone, as this is key for a General Assistant role.
✨Practice Your Communication
Since you'll be interacting with visitors and possibly giving tours, practice speaking clearly and confidently. You might even want to rehearse a short tour or presentation to demonstrate your ability to engage an audience.
✨Be Ready for the Outdoors
As the job involves working outside in various weather conditions, be prepared to discuss your comfort level with this. Share any relevant experiences that showcase your adaptability and willingness to work in different environments.