Railway Team Member in Warminster

We are seeking a dedicated Railway Team Member to join our team. The Longleat Railway is the 2nd most intensely operated 15 inch Gauge Passenger Railway in Europe and we are looking for a Railway Team Member to support in operating the railway safely at all times and to ensure we are constantly delivering a fantastic experience to our guests. This is an exciting and unique role covering all aspects of operating the railway.

What does this role entail?

Reporting to the Assistant Operations Manager – Attractions, you will keep the safety of the train and its passengers at the forefront of your attention at all times, and ensure we are constantly delivering a fantastic customer service to our guests. You’ll perform all daily pre-opening safety inspections on the railway and highlight to the supervisor or team leader any equipment that needs repair, replacing or adjusting. Assist with maintenance of locomotives, coaches and track in line with the Company, manufacturer and Health & Safety Standards both mechanically and electrically to ensure safe and efficient operation of the Longleat Railway.

Key duties will include:

• Ensure that all Railway rules and safety regulations are adhered to at all times.
• Provide a Guest focused service at all times ensuring that all work is completed to the highest standards of the brand.
• Perform all daily pre-opening safety inspections on the Railway.
• Driving of diesel Locomotive. When driving you are solely responsible for the safety of the train and passengers.
• Signalman & Guard Duties.
• Take part in Daily, Weekly, Monthly and Yearly inspection and maintenance for the Railway.

About you

• Full UK driving licence.
• You must be a minimum age of 21 to fulfil all roles of Railway Team Member.
• Must pass an Occupational Health Examination to ensure they meet the ORR Standards for Train Drivers and Signalman.
• Must be able to react quickly and appropriately under pressure in emergency situations and maintain professionalism.
• High levels of concentration as all roles are safety critical with the Railway Team.
• Effective communication skills.
• Passionate about delivering excellent customer service.
• Although not essential, experience of working with diesel and/or steam locomotive engines would be highly advantageous.

Your contract

This is a permanent 32 hour contract, with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 9pm, varying in accordance with opening times.

Benefits

• 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
• Unlimited free entry to Longleat for our employees.
• Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata.
• 50% off Membership for Friends and Family.
• Discounts on food and beverages and retail merchandise.
• Discounts on VIP Experiences and Accommodation.
• Discretionary bonus scheme.
• Employee Assistance Programme.
• Employer contributory pension scheme.
• Life assurance scheme.
• Perks at work.
• Range of flexible working schemes.