At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the vibrant Longleat team in a unique, historic environment.
- Benefits: Enjoy 29 days holiday, free entry to Longleat, and discounts on food and experiences.
- Other info: Flexible hours with opportunities for growth and unique perks like animal encounters.
- Why this job: Be part of an energetic team and work in a fun, dynamic atmosphere.
- Qualifications: Customer service experience is a plus, but enthusiasm and teamwork are key.
The predicted salary is between 9.9 - 12.1 £ per hour.
We have an opening for an enthusiastic Food and Beverage Team Member to join our team on a permanent, part-time basis. If you enjoy the vibrant atmosphere of a bustling, guest-facing role where exceptional service takes centre stage then this may be a role for you. Embracing the unpredictability of each day, immersed in the dynamic energy of the Chameleon Tree or serving up delights at the Watering Hole Café, you will also benefit from shifts that offer you a work-life balance. Your commitment to excellence will shine as you uphold our upbeat guest interactions and maintain the pristine cleanliness and presentation of the food and beverage service areas. You will be central to helping make each guest's visit memorable and enjoyable.
Key duties will include:
- Provide the highest standard of guest service at all times
- Be knowledgeable about all products sold, advising customers and answering queries
- Operate tills in line with cash handling procedure
- Clear and clean tables
- Ensure all front of house areas are clean and tidy in line with Company hygiene standards
- Drive sales by replenishment of display/fridges and upselling
- Record and keep end of day service wastage to a minimum
- Ensure service work areas are kept in a clean and hygienic condition in line with internal periodic audits
- Ensure service equipment and utensils are handled, maintained and used correctly
About you:
- Demonstrable customer service experience is desirable, although not essential
- An abundance of enthusiasm and energy, and a passion for delivering a great customer service experience
- Excellent communication skills with a confident, mature and friendly nature
- Good team player with excellent interpersonal skills and the ability to work well under pressure
- Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
- Flexible to work extra hours / weekends as required
Your contract:
This is a permanent contract, working 24 hours per week. Working hours will vary over a 7 day rota basis, including weekends, evenings and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
A little about us:
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat. With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break. You will receive attractive benefits that include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistance Programme
- Employer contributory pension scheme
- Life assurance scheme
- Perks at work
- Range of flexible working schemes
Food & Beverage Team Member in Warminster employer: Longleat Enterprises Limited (trading as Longleat)
Longleat House offers a unique and enriching work environment for the Preventive Conservation Assistant, where you will be immersed in the care of significant historical collections within an Elizabethan masterpiece. With a strong commitment to employee well-being, Longleat provides generous benefits including 29 days of holiday, flexible working options, and opportunities for personal growth, all while being surrounded by stunning landscapes and wildlife. Join a passionate team dedicated to preserving history and creating unforgettable experiences for visitors.
Contact Details:
Longleat Enterprises Limited (trading as Longleat) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Warminster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Longleat Enterprises Limited (trading as Longleat) and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food & Beverage Team Member in Warminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Longleat Enterprises Limited (trading as Longleat) that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Longleat Enterprises Limited (trading as Longleat).
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Longleat Enterprises Limited (trading as Longleat) get a sense of who you are beyond your experience!
How to prepare for a job interview at Longleat Enterprises Limited (trading as Longleat)
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Longleat Enterprises Limited (trading as Longleat) and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
