Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets in a luxury retail environment.
- Company: Join Longines, a prestigious watchmaker with a rich heritage and global presence.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Why this job: Be part of a brand that celebrates elegance and craftsmanship while making memorable customer experiences.
- Qualifications: Experience in luxury retail and strong leadership skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Senior Sales Advisor role at Longines Watch Co. Francillon Ltd.
About the Company
Longines is famous for the elegance of its timepieces and is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint‑Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport. Longines sponsors over 40 sporting events every year, including the Commonwealth Games and various horse racing events including Royal Ascot.
Tissot, watchmakers blending tradition and pioneering spirit since 1853, nestled in the Swiss mountains of Le Locle. Tissot crafts watches that become the storytellers of life's voyage: it's not just the destination that matters, but the importance of the path filled with significant milestones and unforgettable memories. The brand’s ambassadors exemplify the hours of dedication preceding one’s excellence. On a broader stage, Tissot also partners with the NBA, MotoGP, and the Tour de France as their Official Timekeeper.
Job Location: Oxford Street, W1C 2PQ London, United Kingdom (England)
Job Details
- Seniority level: Associate
- Employment type: Full‑time
- Industries: Retail, Luxury Goods and Jewelry
Staff Management
- Train, supervise and motivate employees to achieve the goals of the store.
- Plan, organise and prioritise self and team to ensure optimum use of available time.
- Motivate and develop team performance.
- Deliver high customer service through team.
Training
- Assist in the training and development of the team.
Security
- Minimise shrinkage by careful monitoring of all monies, attentive action on shop floor, staff selection and development, accurate and timely record keeping, secure merchandising and material handling, and accident prevention.
- Ensure the store is opened and closed in line with company policies and procedures.
- Implement company security procedures.
- Maintain/build a general awareness of products and security hot spots.
- Maintain correct processing of all deliveries.
Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time.
Security & Stock
- Minimise shrinkage by careful monitoring of all monies, attentive action on shop floor, staff selection and development, accurate and timely record keeping, secure merchandising and material handling, and accident prevention.
- Carry out stock checks and audits in line with company policies and procedures.
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling
- Ensure the till is reconciled on a daily basis.
- Ensure that cash handling and banking procedures are in line with company policies and procedures.
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and safety aware.
- Good visual merchandising standards.
Professional Requirements
- Communication: Adhere to company policies and regulations, attend briefing sessions as directed by your line manager, can present and conduct themselves in a professional manner to both customers and colleagues, can deal with international customers and familiar with their customs and culture, can communicate clearly to consumers and colleagues.
- Product Knowledge: Attend regular training days, take responsibility, and be self‑motivated and pro‑active, to understand all new products and apply training and instructions, be able to deliver good product knowledge to our customers.
- Merchandising: Ensure products are displayed in line with company policies and procedures, deliver high store presentation standards.
- Other: To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Qualifications
- Experience in luxury retail or high‑end watch sales.
- Strong customer‑service orientation.
- Demonstrated ability to manage and motivate a team.
- Solid understanding of watch product lines and technical knowledge.
- Knowledge of security and cash handling procedures.
- Excellent communication and interpersonal skills.
Additional Information: Referrals increase your chances of interviewing at Longines Watch Co. Francillon Ltd. by 2x.
Senior Sales Advisor - Selfridges Longines and Tissot Concession employer: Longines Watch Co. Francillon Ltd.
Contact Detail:
Longines Watch Co. Francillon Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Advisor - Selfridges Longines and Tissot Concession
✨Tip Number 1
Get to know the brand! Dive deep into Longines and Tissot's history, values, and product lines. When you walk into that interview, you want to show that you're not just another candidate but someone who genuinely appreciates what they stand for.
✨Tip Number 2
Practice your sales pitch! Think about how you'd sell a watch to a customer. Highlight your experience in luxury retail and how you can deliver exceptional service. Remember, it's all about creating memorable experiences for customers!
✨Tip Number 3
Show off your team spirit! Be ready to discuss how you've motivated and trained teams in the past. Longines and Tissot value collaboration, so share examples of how you’ve helped others shine in a retail environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It’s a great way to keep yourself top of mind and show that you’re genuinely interested in joining their team.
We think you need these skills to ace Senior Sales Advisor - Selfridges Longines and Tissot Concession
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Mention any relevant experience you have with high-end products and how it fuels your enthusiasm for the role.
Highlight Your Customer Service Skills: We want to know how you create memorable experiences for customers. Share specific examples of how you've gone above and beyond in previous roles to deliver exceptional service.
Demonstrate Team Leadership Experience: As a Senior Sales Advisor, you'll be leading a team. Make sure to include any past experiences where you've motivated or trained others, showcasing your ability to inspire and develop talent.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Longines and Tissot.
How to prepare for a job interview at Longines Watch Co. Francillon Ltd.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Longines and Tissot's product ranges. Understand their history, key features, and what sets them apart in the luxury watch market. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This role is all about creating memorable experiences, so demonstrating your ability to connect with customers will be crucial.
✨Demonstrate Team Leadership
As a Senior Sales Advisor, you'll need to motivate and manage a team. Be ready to discuss your leadership style and provide examples of how you've successfully trained or developed team members in previous roles. Highlighting your ability to inspire others will set you apart.
✨Practice Your Communication Skills
Effective communication is key in this role, especially when dealing with international customers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to prepare for any scenario that could come up during the interview.