Homeownership Manager - Retirement Schemes in Leicester

At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.

Location: Hybrid - Midlands / East of England with travel across our geography as required

Salary: Up to £45,906.52 per year

Contract: Permanent

Your week: 36.25 hours p/week (Monday to Friday, 9am - 5.15pm, 1 hour break)

In our Homeownership Manager role, you'll oversee and manage homeownership services for elderly residents, ensuring compliance with leases, regulations, and best practices whilst also leading and supporting a team of Scheme Managers. This role offers a flexible hybrid working arrangement, combining homeworking with regular visits to our schemes - primarily in Leicester but also occasionally in Grimsby, Grantham, Lincoln, Bourne, and Loughborough - to build strong relationships and provide hands-on support. Additionally, you'll visit our offices in Peterborough, Boston, Rushden, and/or Milton Keynes on a rotated basis, approximately twice a month, ensuring collaboration with colleagues and staying connected with the wider team.

We're committed to creating an inclusive and supportive work environment where your contributions make a real difference in residents' lives. If you're looking for a dynamic and rewarding role with the flexibility to balance fieldwork and remote working, we'd love to hear from you!

Snapshot of your role

• Lead, develop and motivate a team of Scheme Managers.
• Lead on recruitment of Scheme Managers, Section 20 Consultations and reviews of service delivery.
• Hold a regular presence at our homeownership retirement schemes, carrying out inspections and coordinating any follow up work.
• Help to approve the preparation of service charge budgets for our retirement homeownership schemes.
• Ensure that all complaints are responded to in line with our complaints policy and identify learning points for service improvement.

Your toolkit for success

• Current knowledge of leasehold legislation
• Previous staff management experience
• Knowledge of service charges, rents, budgets, and accounts
• Knowledge of landlord and tenant law best practice as well as homeownership management

Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.

Why join Amplius?

• Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
• Your work will contribute directly to improving the lives of people in the communities we serve.
• We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• 28 days annual leave plus bank holidays, with the ability to carry over allowance and purchase more
• Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
• Paid professional subscription for membership fees relating to your role
• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
• Health cash plan giving cash back for everyday health checks such as optical and dental
• Cycle to Work and Electric Car Lease schemes
• High street, holiday and gym membership discounts
• Plus lots more once you join!

The important stuff

• We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.
• We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
• We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums!

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.