Longfloor Field Support Technician
Longfloor Field Support Technician

Longfloor Field Support Technician

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support stockists and installers with product testing and quality control across the Southern Region.
  • Company: Join Longcliffe Quarries, a family-owned leader in limestone supply since 1927.
  • Benefits: Enjoy a competitive salary, pension scheme, medical cover, and a cycle to work scheme.
  • Why this job: Be part of a supportive team with a strong culture and opportunities for personal development.
  • Qualifications: IT skills, teamwork, flexibility, and a proactive attitude are essential; experience in materials supply is a plus.
  • Other info: This is a home-based role with travel, perfect for those who love variety in their work.

The predicted salary is between 28800 - 42000 £ per year.

Location: Home-based with travel required in Southern Region

Salary: Competitive

Hours: Full-time 37.5 hours per week

Established in 1927, Longcliffe Quarries Ltd is the UK’s leading independent supplier of limestone powder, granules and aggregates. As one of the few remaining independent hard rock quarries in England, and one of the largest still family owned, we employ over 170 people, including those whose families also have worked with us for generations, and many of our employees have been with the company for over 25 years.

The Role

We are seeking a Field Support Technician, based in the Southern Region. This home-based role involves travel across a defined geographical area to support both stockists and installers, ensuring all requirements for the Longfloor product are met in terms of routine testing, quality control, customer trials, and product development.

Duties may vary under the direction of the National Longfloor Manager and include:

  • Build key relationships with Longfloor stockists and installers at plant and technical levels and liaise with commercial teams as required.
  • Preparing customer reports on site visits and complaints as required.
  • To be actively involved in development and research, plant trials and introduction of new Longfloor stockists.
  • Monitor product quality, collect raw materials for laboratory trials and adjust material performance if required.

Skills and Qualifications

  • Understanding of IT systems including Microsoft Office applications.
  • Team orientated with good oral and written communications.
  • Flexibility to undertake a range of tasks, work under pressure and meet deadlines.
  • Good knowledge and awareness of Health & Safety policies and procedures.
  • Good organisational and time management skills.
  • A proactive, flexible and collaborative 'can-do' attitude.
  • Previous role within ready mixed concrete or materials supply sectors and laboratory experience (desirable).

Benefits

  • Pension scheme
  • Free on-site parking
  • Company rewards scheme
  • Simply Health medical cover
  • Cycle to work scheme

To Apply

If you feel you are a suitable candidate and would like to work for Longcliffe Quarries Ltd, please do not hesitate to apply.

Longfloor Field Support Technician employer: Longcliffe Quarries

Longcliffe Quarries Ltd is an exceptional employer, offering a supportive and collaborative work culture that values long-term relationships, as evidenced by our many employees who have been with us for over 25 years. With competitive salaries, comprehensive benefits including a pension scheme and medical cover, and opportunities for professional growth through involvement in product development and trials, we ensure our Field Support Technicians thrive in their roles while enjoying the flexibility of a home-based position with travel across the beautiful Southern Region.
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Contact Detail:

Longcliffe Quarries Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Longfloor Field Support Technician

✨Tip Number 1

Familiarise yourself with Longfloor products and their applications. Understanding the technical aspects and benefits of the products will help you engage effectively with stockists and installers during your interactions.

✨Tip Number 2

Network within the construction and materials supply sectors. Attend industry events or join relevant online forums to connect with professionals who may have insights into the role and the company culture at Longcliffe Quarries.

✨Tip Number 3

Brush up on your IT skills, particularly with Microsoft Office applications. Being proficient in these tools will not only help you in preparing reports but also in managing your time and tasks efficiently.

✨Tip Number 4

Demonstrate your understanding of Health & Safety policies during any discussions or interviews. Showing that you prioritise safety will resonate well with the company's values and expectations for the role.

We think you need these skills to ace Longfloor Field Support Technician

Technical Knowledge of Construction Materials
Field Support Experience
Customer Relationship Management
Report Writing Skills
Quality Control Procedures
Laboratory Testing Experience
Health and Safety Awareness
IT Proficiency (Microsoft Office)
Time Management Skills
Problem-Solving Skills
Team Collaboration
Flexibility and Adaptability
Communication Skills (Oral and Written)
Proactive Attitude

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Longfloor Field Support Technician. Familiarise yourself with the key duties mentioned in the job description, such as building relationships with stockists and installers, and preparing customer reports.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your understanding of IT systems, communication skills, and any previous roles in the concrete or materials supply sectors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your proactive attitude and ability to work under pressure.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Longcliffe Quarries

✨Know Your Product

Familiarise yourself with Longfloor products and their applications. Understanding the technical aspects and benefits of the products will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Showcase Your Communication Skills

As a Field Support Technician, you'll need to build relationships with stockists and installers. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.

✨Demonstrate Flexibility and Teamwork

Highlight your ability to work under pressure and adapt to various tasks. Share experiences where you've collaborated with a team to achieve a common goal, as this role requires a proactive and flexible approach.

✨Prepare for Health & Safety Questions

Given the importance of health and safety in this role, be ready to discuss your knowledge of relevant policies and procedures. Providing examples of how you've prioritised safety in past positions will show your commitment to maintaining high standards.

Longfloor Field Support Technician
Longcliffe Quarries
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