At a Glance
- Tasks: Be the face of luxury fashion, delivering exceptional service and product knowledge.
- Company: Join Longchamp, a prestigious brand blending tradition with modern Parisian design.
- Benefits: Enjoy competitive salary, bonuses, generous holidays, and private health cover.
- Other info: Flexible hours and a commitment to diversity and personal growth.
- Why this job: Make an impact in a vibrant team while representing a world-renowned luxury brand.
- Qualifications: Confident, client-focused, and ready to lead with a polished appearance.
The predicted salary is between 30000 - 40000 £ per year.
Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal.
As a Senior Sales Associate, you are a key player on the boutique team—combining deep product knowledge, exceptional client service, and leadership presence to support both customer experience and team performance.
Person Specification
- Confident, articulate, and client-focused
- Collaborative and supportive of team goals
- Demonstrates a polished and elegant appearance in line with brand standards
- Reliable, proactive, and performance-driven
- Open to feedback, coaching, and personal development
- Available to work flexible hours, including weekends and holidays
Key Performance Indicators (KPIs)
- Personal sales target achievement
- Units per Transaction (UPT) and Average Transaction Value (ATV)
- CRM data capture, client retention, and reactivation
- Team support contribution (e.g. mentoring, shift leadership)
- Client satisfaction and mystery shopper feedback
- Visual compliance and operational excellence
Benefits
- Competitive salary
- Monthly and annual performance bonuses
- Enhanced pension contribution
- Generous holiday allowance after qualifying period
- Private health cover after qualifying period
- Enhanced Maternity, Paternity and adoption pay
- Staff discount
Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.
Senior Sales Associate - Ready-to-Wear Ambassador employer: Longchamp
Longchamp is an exceptional employer that prioritises inclusivity and diversity, fostering a vibrant work culture where every team member can thrive. As a Store Manager in Greater London, you will not only lead a passionate team but also benefit from extensive employee growth opportunities within the luxury retail sector, all while being part of a brand renowned for its commitment to operational excellence and customer experience.
