At a Glance
- Tasks: As a Stock Associate, you'll manage deliveries, stock replenishments, and assist customers.
- Company: Join Longchamp, a renowned family business in fashion and leather goods with a global presence.
- Benefits: Enjoy competitive pay, bonuses, health cover, generous holidays, and staff discounts.
- Why this job: Be part of a creative team in a supportive environment, with opportunities for personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment!
- Other info: Work in a vibrant atmosphere while representing a prestigious brand.
The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth.
As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times. You are employed as a Stock Associate and your duties include, but are not limited to, the following:
- Ensure all deliveries are processed as soon as possible, giving priority to items that are out of stock or low in stock.
- Ensure that replenishments from the cage to the stockroom are carried out as often as possible.
- Order packaging and make sure we are covered for peak periods.
- Support and organise stock takes with the management.
- Keep track of stock given to personal shoppers and use a template that we are planning to create.
- Participate and support management during stock takes, ensuring that targets are achieved.
- Follow all company procedures regarding stockroom housekeeping and standards.
- Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines.
- Ensuring customer service policy is respected: delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience.
Benefits include:
- Competitive salary
- Monthly and annual performance bonuses
- Enhanced pension contribution
- Generous holiday allowance after qualifying period
- Private health cover after qualifying period
- Enhanced Maternity, Paternity and adoption pay
- Staff discount
Overnight Associate employer: Longchamp
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Associate
✨Tip Number 1
Familiarise yourself with Longchamp's brand values and product lines. Understanding their commitment to craftsmanship and customer service will help you embody the brand image during your interactions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've effectively managed stock or inventory in previous roles. This will demonstrate your ability to handle the responsibilities of a Stock Associate.
✨Tip Number 3
Network with current or former employees of Longchamp, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since the role involves greeting and assisting customers, having a clear strategy for delivering exceptional service will set you apart from other candidates.
We think you need these skills to ace Overnight Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Longchamp's values and brand image. Highlight your understanding of their commitment to craftsmanship and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in stock management or customer service. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your proactive approach to customer service. Mention specific examples of how you've embodied similar values in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Stock Associate role.
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, make sure you research Longchamp thoroughly. Understand their values, history, and product lines. Being able to discuss the brand's ethos and how it aligns with your own values will impress the interviewers.
✨Demonstrate Your Customer Service Skills
As a Stock Associate, you'll be interacting with customers. Prepare examples of how you've provided excellent customer service in the past. Highlight your proactive approach and ability to create memorable experiences for customers.
✨Show Your Organisational Skills
The role involves managing stock and ensuring efficient processes. Be ready to discuss your experience with inventory management or any relevant organisational skills. Mention specific tools or methods you use to stay organised.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, opportunities for growth, or how they measure success in the Stock Associate position. This will also help you assess if the company is the right fit for you.